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The Organizational Culture Of The King And Queen Hotel And Suites And Mt Taranaki Resort Essay

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COMMUNICATION Report Q1. Develop and define the organizational culture for both the king and queen hotel and suites and the Mt Taranaki Resort to ensure staff identify both entities with same brand. How will you build and measure this culture? A1. The question above is answered as HR manager of king’s and queen and Mt Taranaki, resort with help of journal articles and self-experience, to build organizational culture for the staff of both hotels. Organizational culture is regarded as a company’s values, beliefs, customs and practices. It can further be defined as the culture of any organization focuses on integrating and implementing its processes effectively throughout all its functions. Organizational culture includes an organization 's expectations, experiences, philosophy, and values which hold it together, and is expressed in its self-image, inner workings, interactions with the outside world, and future expectations of service provided by organization’s to it customer. (Mobley, Wang, & Fang, 2005) In order to develop a framework for understanding innovation culture, model of organizational culture is proposed to the organization that is what a group learns over a period of time as the group solves its problems of survival. It is specified that culture is a pattern of basic assumptions that have been evolved, discovered or developed by a given group as it learns to cope with its problems of external adaptation and internal integration. The model exists at

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