The Importance Of Nonverbal Communication

d. I’m sorry to hear that. 3) Situation: Mary is asking Jump to go swimming with her. Mary: Jump, I’m going for a swim tomorrow.

Upon learning that most advertising agencies required prior sales experience, he moved to Chicago to accept a job offer with Northwest Airlines as a salesman. During this job, he would report to his designated field office and learn from his supervisor where he would be working that day. His primary task was selling “flight-perk cards” to various businesses for $400. Since this was his first job, most of his communication was in the form of face-to-face interactions with potential buyers. The job security was relatively low considering that there were many other salesmen doing the same work.

3. Raise your hand and let me call on you before speaking in class (so that I can manage class participation).

c) “Note Alex’s journal. Why do you think he avoided using the first person when he talked about himself? Why doesn’t he use the pronoun ‘I’?”

B) In the second scenario, he starts off by giving good eye contact and appears attentive. As the conversation progresses and the gentleman tries to explain why he has missed so many days of work. Alan hears the emotionally loaded language and immediately shuts down; he even goes as far as to inform his employee that he does not want to discuss family issues while becoming visibly agitated.

Eye contact is important in America and Europe, but it can be rude in most of Asian countries and in Africa. Closing your

It is important to respond to a person’s reactions when communicating so they know you are listening to them and to provide the correct response. It can help to empathise with a person and share understanding. To respond may help avoid a person becoming frustrated and upset. Good eye contact cannot be underestimated as you can get a true idea of a person’s feelings.

3. Explain why it is important to observe an individuals reactions when communicating with them.

3) Explain why it is important to observe an individuals reaction when communicating with them

As I was going to the DISC assessment, a picture of a salesman came to my mind. About four years ago my wife and I went to purchase furniture for my new house in the very reputed furniture store in Houston. I had to heavy shopping for my whole house. I am naturally "C" type of personality, and I need time to process the information I get before reacting. A salesman came and approached me and suggested me a couple of furniture. He showed me almost all items of furniture, he kept insisting me to buy, but I asked him to give us enough time to think. He didn't want to spend much longer and left with the frustration I could see on his face. Now I can describe him as a “D” personality type. As a “D” types personality person, I believe that he immediately may have thought that I am not serious about buying since I didn't respond quickly.

In the given case: Josh Hartly was interested in purchasing a new car and visits his local auto dealer. In the course of his negotiations, he tells the

I: Timothy appeared to be in a positive mood at the onset of the session. He showed adequate effort and was eager to participate in the session. Timothy was attentive and cooperative

[Describe in a short paragraph how, in a recent conversation, your communication behavior contributed to your physical, relational, identity, spiritual, and instrumental needs. Which need or need took precedence? Why? Page 9]

A. My friend experienced something very personal that day. She later on shared it with social media, which made me want to find out more because this not the first time I have heard of something like this happening and I can definitely relate. (MOTIVATION)

Describe the personal variables that contribute to the interpersonal communication behaviors you saw in this situation.