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The Importance Of Interpersonal Communication

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As the old adage goes, God gave people two ears and one mouth to remind them to listen twice as much as they speak. Satterlee (2013) defines interpersonal communication as “person-to-person conversation; it’s an exchange that occurs through dialogue between two people or through discussion among several, with participation by everyone involved.” (p. 134). Because interpersonal communication involves two or more individuals, it stands vital for manager to hold the skill of listening. It is this authors supposition that if a manager is willing to make a conscious effort to improve this major communication skill, then their perceived reputation as well as their effectiveness will rapidly jump from a poor manager to a fantastic manager. …show more content…

In the quote, the regulator noted how seemingly minor gestures like purchasing an apple or a drink helps to maintain friendly relations (Meyer et al., 2017, p. 10). Landis (2017) suggests that “[f]ace to face interaction expresses certain nonverbal cues that no other form of communication can contribute.” Thus, the first step in limiting barriers to communication is to encourage face-to-face communication, a quality medium that phones and computers cannot compete with.
Especially in sizable organizations, a single manager simply cannot do everything by one’s self. Managers add another critical piece to the communication puzzle when they learn how to efficiently delegate authority to capable and trusted individuals. A lack of delegation will shorten the road to burnout, resulting in long-term losses for the business. In his article, Lyons (2016) expresses his thoughts on delegation. He quickly asserts that delegating works when overseers seek to aid relationships and build positive rapport with their employees (p. 1). Because delegation is about empowering others to perform a task, managers should seek to do everything possible to set their employee up for success. Lyons (2016) points out that while managers should not “micro-manage,” they should be aware of how much aid and resources their employees will need to accomplish a task (p. 2). For a business to achieve success, all the parts

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