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The Importance Of Communication Skills In The Workplace

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Communication skills are important for those big or small. There was once a mouse called Jack. He went to work every day, collecting cheese and putting it in a shack. One day at work he saw that the shack could not hold anymore cheese. Jack decided not to communicate his concerns with his co-workers. Eventually, a hole was created in the shack and his workplace lost all their cheese to the starving cats. If Jack had only communicated his concerns, then maybe he and his co-workers could have prevented the issue. This is why it is important that professionals in corporate businesses, health organizations, and other industries have good communication skills. According to Alison Doyle, “the ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work in”. Another article by Mike Kermode stated “having good communication skills in the workplace is all about being able to convey information to people clearly and simply, in a way that means things are understood and get done”. Listening, forming personal relationships, reasoning and explaining, and speaking honestly and directly are communication skills that professionals deem as important to ensure their job functions smoothly and successfully.

An interview was conducted with Ms. Pamella Jackson, a Registered Nurse (RN), Registered Midwife (RMW), and Mental Health Nurse (MHN). She perceived listening and forming personal relationships as the most important communication

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