The Department Of Health ( Dh )

Communicate is essential in health and social care settings because without a good communication to patients, families, colleagues and management is very difficult to deliver good service of care.

Communication in the healthcare field may be a little different for some people. Healthcare requires the communication to have a purpose, and that purpose is revolved around a person’s needs. A patient with good staff communication during

U.S. Department of Health and Human Services (HHS) is the primary agency responsible for administering human services throughout the United States for people who are uninsured, isolated or medically vulnerable. It makes healthcare insurance more affordable through the Affordable Care act (ACA), Medicaid, Medicare, and Children’s Health Insurance Program (CHIP). Implement and enforce public health safety, provide education and training, research, protect health care rights, and social services. It has a total of ten organizations that falls under its umbrella and offices and agencies that establish policies related to health care and legislation. It is instrumental in implementing laws and enforcing regulations that congress and executive branch mandates it to do.

The executive branch is a very powerful branch of the government. Decisions made from this branch affect all Americans. It is important for the people to pay close attention to congressional deliberations, as well as administrative decisions in order to be aware of the impact of these decisions on Americans and to ensure the executive is accountable for these decisions.

Communication is simply the act of transferring and receiving information from one person to another. We communicate for a variety of reasons such as to share information, to comment, to give instructions and to share opinions. Effective communication involves a two way process in which each person tries to understand the view point of the other person. Moreover, communication is a cycle because when two people communicate they need to check that their ideas have been understood. Good communication involves the process of checking, understanding, using reflection and active listening. Effective communication is highly important for the health and social care sector. If professionals use effective communication then it could help them to focus on fulfilling the needs of service users. There are several theories of communication that can be applied to a health and social care environment.In this assignment we will explore two theories of communication in health and social care.

Communication is usually taken for granted in our every day to day living as we use it without thought. Good communication skills are needed in the workplace and especially with nursing staff to and from patients when giving first hand care. Good or bad communication can make there experience within the health care setting a positive or negative one and can leave a lasting impression. A good health care provider can use there communication skills to put a patient at ease with a few comforting words or gestures, a lack of positive communication in the health care setting could leave the patient feeling neglected, ignored and not valued as a patient.

As you are well aware of, how patient care is delivered is ever-changing in the healthcare world in which we live in. Since the passing of the Affordable Care Act or “Obamacare” in March of 2010 the world of healthcare that we know has drastically changed. In 2011 the U.S. Department of Health and Human Services (HHS) developed new rules under “Obamacare”, aimed at helping doctors, hospitals and other provider’s better coordinate care by implementing Accountable Care Organizations, or ACOs Leavitt Partners has been actively tracking ACOs since 2010 and the number of current ACO’s in the United States as of January 2015 is 744. According to the Leavitt Partners survey, over 23.5 million people are being covered under one of the ACO models (Health Affairs Blog, 2015). According to these statistics and growing number of hospitals participating in ACOs, where is does your hospitals potential financial performance stand if it were to become part of an Accountable Care Organization (ACO)?

Communication is any form of expressing and receiving of messages between individuals. The importance of Communication in the nursing profession is to maintain high quality care for the patient but also maintain effective collaboration between professionals. Boykins, D (2014) states that the “registered nurse is expected to communicate in various formats and in all areas of practice”. Various formats include speaking to patients and coworkers as well as utilizing appropriate protocols and systems to effectively communicate regards to patient’s status.

Communication involves information being sent, received and decoded between two or more people (Balzer-Riley 2008) and involves the use of a number of communication skills; which in a nursing context generally focuses on listening and giving information to patients (Weller 2002). This process of sending and receiving messages has been described as both simple and complex (Rosengren 2000 in McCabe 2006, p.4). It is a process which is continually utilised by nurses to convey and receive information from the patient, co-workers, others they come into contact with and the patient’s family.

This is essay is going to be based on the importance of communication within the broader context of health and social care, it will give you a definitive insight to different communication techniques, such as verbal and non-verbal communication. Within this essay I will also discuss how important effective communication can be and the barriers that can restrict the care practitioner from doing his/her job effectively by using communication as the main tool. Furthermore how personal beliefs and values need to be taken in to consideration and the effect it may have on a service user in the light of working professionally.

Communication is one of the basic survival skills of human and also a fundamental part of nursing. Effective communication would help to promote a positive nurse-client relationship which is crucial for the delivery of quality nursing care (Sheppard, 1993; McCabe 2003).

Effective communication in the healthcare setting improves recovery rates and reduces pain and complication rates. (Wilkinson et al, 2003). Many complaints to the NHS are attributed to poor communication. Effective communication is reliant on the nurse working in partnership with the patient. It is essential that the nurse establishes a rapport and most of this will be achieved through the use of facial expressions. In my practice, it is important that develop a therapeutic relationship with the patients so that they can be able to put their trust in me. The therapeutic relationship is solely to meet the needs of the patient. In this relationship, there is a rapport established from a sense of mutual understanding and trust. To build a good nurse-patient relationship, I would have to show qualities of empathy, caring, sincerity and trustworthiness. During practice, if I am approaching a patient and the patient looks anxious, I should approach with empathy.

One of the most important obstacle is communication in nursing and healthcare, as it can keep the culture alive by verbal and nonverbal communication. Excellent communication skills are a vital aspect in nursing, for nurses to be able to do their job effectively and efficiently; they will have to communicate with a wide range of people around the world. Communication is an integral part of daily work. In nursing practice, nurse-patient communication is information discussion between the nurse and patients, and their families. It is also the connection between nurses and patients deal with the main contents (Jane 2010). The communication pleased between nurses and patients’ awareness and understanding is vital, excellent communication between nurses and patients is able to improve the needs of patients with pain and suffering. Moreover, to encourage understanding and

This assignment focuses on: communication, its definition, further explores its meaning to nursing and how communication develops. Communication is essential in everyday life and it is vital in conducting any aspect of business. It is an operation that involves a few stages, whereby actions and words are conveyed in a way that makes it easier for the listening person to understand and make sense of all that is being said (Rayudu, C.S 2010). While communication, whereby a person communicated via noises and stares to send messages has been an existing activity for over “two million years” (Rayudu, C. S 2010), it remains a complex phenomenon. It is always essential for good communication to be conducted effectively in health settings, as poor communication may lead to conflicts between nurses and patients, inadvertently leading to poor delivery of care in cases such as, the inquiry into failings at Mid-Staffordshire NHS Foundation Trust (Francis, 2013, Department of Health, 2013, Hawthorn, Maureen 2015).

Communication is a basic tool for humans as it allows the relationship with the environment, with which it is inherent in the human condition because human beings need to establish and maintain relationships that provide gratification and collect information that to identify needs for welfare. The task of communicating has always existed. As humans we interact with our environment, continuously we emit messages (verbal or non-verbal), to the world around us. From nursing to establish a correct support relationship with patients, we must learn to communicate. For this we need to acquire a range of abilities and skills that will ensure the wellbeing of the patient in a holistic aspect (bio-psycho-social) such as empathy and active listening based on respect. In short, knowing what to say, how to say and what to do in any situation in which, it is not detrimental to the physical or social individual, but it is in psychological. Similarly we act as transmitters to broadcast a message, when we interact with our patients, in turn, act as receptors in the process of communicating, so, we must know how to listen, be assertive, empathetic, and non-judgmental, base ourselves on respect, use the feedback ... and ultimately, be authentic, defining authenticity.