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Terminix Case Study Answers

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Ripoff Report on Terminix -- Pest Control Scam Alert When you hire a pest control company such as Terminix, you expect to get nothing but the best possible service. For hundreds of consumers across the country, this has been the case for decades. But behind all the happy smiling faces of home and business owners whose properties have been successfully treated, there is a growing number who have filed suit against the company for failing to provide promised services. Big Bills No Service Terminix seems to feel that due their size and internationally recognized name, that they can get away with doing whatever they want. Many consumers report paying huge amounts of money to have Terminix come to their homes and eradicate pests, only to find …show more content…

The company came out twice, but the home still has mice. Multiple attempts to contact Terminix have since been made, but no one from the company has ever called the homeowner back, leaving them out $650 and with mice still in their home. Add-On Services Not Needed Another complaint filed in Arlington, TX states that the inspector who came to the home chose to inspect the person's attic, something they had never done before, and told them they had rats in the attic. The homeowner paid the money, but also opted to have a second company perform an inspection. This company did not find any sign of rats or any other infestation in the attic. When the homeowner confronted his Terminix provider regarding a refund, he was told," well, you are not getting your money back and that good credit you are talking about IS going to be ruined.", by Terminix manager John Kasper. 10-Year-Old in Florida Will Never be the Same 10-year-old Peyton McCaughey's life has been changed forever following fumigation by a Terminix subcontractor. The home was deemed by the contractor to be safe to return to but was actually still filled with highly toxic fumes. Peyton subsequently suffered severe brain damage and will likely never fully recover. Despite the fact his brain damage has been proven to have been a direct result of the sub-contractor hired by Terminix, the company continues to deny any

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