COMPANY: Papaye Restaurant, based in New York and Ghana, is a Ghanaian and Caribbean food business that caters to people of different backgrounds and cultures.
BUYER POWER
The buying power for Papaye is high. Buyers have a wide variety of choices to pick from when it comes to where they want to eat. Due to such a high volume of restaurants in New York, Papaye must keep their customers coming back to the shop. To keep their fixed number of returning customers, their menu price(s) for items range from nine dollars to thirteen dollars. It does not fluctuate past thirteen dollars. The company keeps their prices low so that most customers will be able to afford anything on the menu. Not all the surrounding restaurants have a “fixed” rate. This
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To combat high supplier power, Papaye could broaden the companies (sources) in which they choose to associate with and/or get their products (supplies) from. This is so that the restaurant could still guarantee the cost of their food within their nine to thirteen dollars range.
THREAT OF SUBSTITUTE PRODUCTS OR SERVICES
The threat of substitute products and/or services is medium to high. It is medium because Papaye specializes in specific Ghanaian dishes, therefore they have some type of differentiation from other restaurants that sell similar foods. For example, both Papaye and another restaurant could offer jollof rice, but Papaye would also offer tuo zaafi, giving their menu more of a variety of options and lessening threats of losing customers. It is high because of the location of the restaurant. In Bronx, New York there is a multitude of restaurants which are located near each other. These restaurants also cater to different types of people, including the Ghanaian and Caribbean community, thus presenting a good amount of options for residents to have the opportunity to dine out. Customers and potential customers could easily divert their attention to another restaurant that will still have similar food options as Papaye.
THREAT OF NEW ENTRANTS
The threat of new entrants is low to medium. Anyone could open a restaurant; however, the sustainability of the restaurant is to be determined
At $7.50-8.50 per average full meal, Zaxby’s is very affordable. It is a little more expensive than some fast food chains such as McDonald’s, but is a healthier and fresher alternative. Customers are willing to pay the extra small amount for the higher quality product. The service one generally receives in the restaurant is much better than with comparable competitors. The local locations are actually decorated to suit the interest of the area surrounding it. This is what we marketers call “regionally aware”. It gives the customers a more close to home feeling when they first enter the restaurant, while they dine, and when they leave. Zaxby’s has already proven itself to developing talent with its employees and management which adds up to better customer relations and service which in turn leads to increased customer loyalty. Unfortunately, customer loyalty is one advantage that will not follow us to another country. However, customer loyalty will be achieved gradually over a period of time.
The restaurant targets middle to lower-middle class families with children, as well as adults and seniors, located in Orlando, Florida. The area within 15 minutes of the store has 10,000 families, mostly from lower to middle class neighborhoods. Average family size is 4 people per household. There is no direct competition; however, there are fast food restaurants like McDonald’s, Taco Bell and Wendy’s in the geographical target market. The lower to middle class population is growing at about 6% per year over the next five years in this area.
Customers come to this restaurant because of the good Italian food at a low price – you can get a meal for $7, including drinks. Customers also eat at Papa Geo’s due to the cleanliness of the facility, the speed of getting their seat and food, and the vending machines which keep the children busy while adults enjoy their meal.
Although the restaurant industry is perceived to have high risk of failure, the risk of a restaurant failing is not too different from other small businesses. Parsa et al. quantified the risk of failure at 26% in the first year and 57% by year 3. He also described several factors that can influence the risk of failure. Those include physical location, firm size, speed of growth, differentiation from other restaurants in the market, adapting to external trends, and management experience. In terms of location and differentiation, Paul’s bar will be located in a new development designed to attract affluent customers and with very few competitors. Paul’s small firm size increases risk because of barriers to attract partners (i.e. suppliers and bankers are prejudiced against smaller firms) and growth that may be too rapid to manage. On the other hand, Robert already has experience in the restaurant business and should know how to run the bar and subsequent restaurant. Their choice of a piano bar may be in response to local trends that favor success.
My chosen firm is Odoba Mexican Grill and it produces quality meals that aggressive prices. In other words, the aim of the restaurant is to offer wide variety of competitively priced meal choices. Price and quality are two important factors in the success of any food business. If prices go up too much or quality decreased significantly, the demand will go down. But another very important factor is income. With changes in income, demand can see a negative change. If income comes down for regular customers, they will cut down the quantity demanded. This means that regular customers who were frequently going for meals at the restaurant might choose to go less often or order smaller meals or low priced alternatives.
Customers come to this restaurant because of the good Italian food at a low price – you can get a meal for $7, including drinks. Customers also eat at Papa Geo’s due to the cleanliness of the facility, the speed of getting their seat and food, and the vending machines which keep the children busy while adults enjoy their meal.
Customers also eat at Papa Geo’s due to the cleanliness of the facility, the speed of getting their seat and food, and the vending machines which keep the children busy while adults enjoy their meal.
* According to the brief given on Papa Geo’s restaurant, there are about 10,000 families living within 15 minutes of the restaurant. Of these, between 3% and 5% are rich households (Phoenix marketing international, Wikipedia) and it is assumed that another 15% comprise of high income and upper middle class households. That leaves about 80% of the 10000 families in the area,that are the target market for the restaurant.
In terms of the restaurant industry, the capital requirements for entry are not large. Buildings can be leased, input food supplies can be bought fairly cheaply, and the fees for opening a business, as long as there are not liquor licenses involved, are manageable. Other barriers to entry play a larger role. Reputation is very important in the restaurant industry. It is difficult to build a brand/reputation from scratch. Panera possesses a strong advantage because they already have a great reputation. In 2011, Zagat gave Panera
In order to achieve these strategies company undertakes a 5 P’s integrated approach to people, products, place, price and promotion. Company relies on its ability to continue to innovate and reinvesting in the restaurants to develop them according to system plans for world-wide growth, being consistent in providing excellent customer service and clean and friendly environment which enriches customers experience and create an overall difference that balances profitability with value.
The most crucial step in starting a new restaurant is deciding on which location is right for a business to be successful. Survival in the food industry is dependent upon location choice. Even if a restaurant serves the best food in town, it may not do well if it’s not placed in a highly populated area. According to H.G. Parsa, an associate professor in Ohio State University’s
In the article, the writer first includes that Yeganeh’s restaurant is tiny and is located in New York. Yeganeh explains how he has devoted his life to his soup business; he spends his time creating all sorts of soup flavors and takes pride in them. His effort and time is always paid off when lines all the way out the store doors are seen (Soup 72). To eat Yeganeh’s soups, people are willing to wait as long as a half hour. Mr. Yeganeh has also tried to raise prices to strain out loud customers that do not comply with his store rules, but the lines continue to grow as well as his profits. On the other hand, Yeganeh’s long lines are not the only thing that catches the public’s eyes; Yeganeh is also well known for his strong and stern personality.
•They are the most famous and one of the few outlets available in area and footfalls are generally heavy due to these•The places are usually visited very frequently by local people, students, etcPromotion•The joints rely on word of mouth publicity•There is no promotion done through ads for these joints. The promotion at maximum is limited to local newspaperSUGGESTIONS•McDonalds could increase the number of items served on its menu. Currently there are only 6 vegetarian and 6 non-vegetarian items served on the menu. It is also evident from the survey that many people feel that the variety of menu available is average and could be improved. Some of the customers prefer something new every time they visit. These potential customers could be targeted by increasing the number of items in the menu.
Shakey’s has been serving the people for how many years with their quality products using the finest ingredients and dough prepared fresh everyday keeping their tradition of great food and family entertainment. For generations, Shakey’s has been the neighborhood gathering place, where family and friends come together to share great food and good times. Shakey’s wanted to reach families and remind them that Shakey’s is not just all about food but about fun family and pizza. With its vision to be the leading and preferred pizza restaurant, it consistently serves the best tasting, high quality food through fast, efficient and friendly service in a clean, fun and wholesome environment.
For this Business Strategy Report, I have selected a restaurant chain named Nando’s. It was established in 1987 by two friends, Fernando Duarte and Robert Brozin (Nando’s.com, 2017). Although being a South African brand it has Portuguese influence and the restaurant chain depicts these designs. Nando’s specialty is flame-grilled chicken spiced with their unique selection of marinade sauces and spices ranging from mild to extra hot and for those individuals not into the hot stuff, there’s a lemon and herb option. It also has other selected food options to choose from in their attractive menu. Its niche market is working middle class male and female customers who enjoy spicy food and casual dining. It also caters for kids and families.