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Summary: The Rhetoric Of Negotiation

Satisfactory Essays

King, C. L. (2010). Beyond persuasion. Journal of Business Communication, 47(1), 69-78.
This comprehensive journal article reviews and critiques two ideas: (1) business communication as a competitive activity and (2) the concept of Win-Rhetoric versus Listening-Rhetoric. Combing these two ideas, King (2010) articulates the Rhetoric of Negotiation and its usefulness for business communication, “the Rhetoric of Negotiation suggests a way of being in the business community, one in which organizational members approach challenges and each other from a standpoint of dialogue rather than as a fight to be won” (76).
The information from this journal article will be useful for my final project because it explains how Rhetoric of Negotiation operates in the context of the business community. This will allow me to interpret dialogues between employee and boss in negotiation settings at Luxottica. In addition, it will strengthen my knowledge in communicatory processes …show more content…

According to Malhotra (2014), “Every situation is unique, but some strategies, tactics, and principles can help you address many of the issues people face in negotiating with employers” (p. 20). The advice is grouped into 15 principles: (1) don’t underestimate the importance of likability, (2) help them understand why you deserve what you’re requesting, (3) make it clear they can get you, (4) understand the person across the table, (5) understand their constraints, (6) be prepared for tough questions, (7) focus on the questioner’s intent, not on the question, (8) consider the whole deal, (9) negotiate multiple issues simultaneously, not serially, (10) don’t negotiate just to negotiate, (11) think through the timing of offers, (12) avoid, ignore, or downplay ultimatums of any kind, (13) remember, they’re not out to get you, (14) stay at the table, and (15) maintain a sense of

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