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Summary: Nurse-Patient Interview

Decent Essays

I watched all the videos and chose to comment on video # 1 nurse-patient interview (leaton25). When Linda Davis (the nurse) started the interview she appeared professional, she was dressed well, introduced herself, made eye contact with Mrs. Eaton (the patient), shook Mrs. Eaton’s hand, and explained what she was there to do. Linda provided information and showed a knowledge of professionalism and effective communication techniques; however, Linda was not therapeutic, nor did she act in a professional manner for the remainder of the interview. Linda did not maintain eye contact with Mrs. Eaton, she was rushed with her closed-ended questioning method, looked at her watch, purposely ignored Mrs. Eaton’s complaints of pain, did not acknowledge Mrs. Eaton’s social issues, and she offered false reassurance for Mrs. Eaton’s verbalization that …show more content…

33) to restate Mrs. Eaton’s chief complaint, but did not inquire about when the pain started, if anything eases or intensifies the pain, characteristics of the pain, other areas of pain, severity of symptoms, duration of the pain, associated symptoms, or Mrs. Eaton’s thoughts of the problem (Jarvis, 2016, p. 51). Mrs. Eaton was leaning in toward Linda and trying to make eye contact with Linda, to no avail. When Mrs. Eaton became tearful, Linda neither acknowledged her, nor tried to comfort her. Many aspects of therapeutic communication could have been used in this scenario to comfort Mrs. Eaton, as well as to properly investigate Mrs. Eaton’s symptoms of her current health issue. Mrs. Eaton’s past medical history was not properly assessed, and Linda did not make any inquiry about family history. Linda got up and walked away, without providing Mrs. Eaton with the information she needed about what the next step would be in the process of evaluating or treating her medical issue, and Linda did not give Mrs. Eaton time to ask questions. Linda did not act as if she cared at all about Mrs.

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