Summary: Improving Patient Experience Through Nursing Satisfaction

During the late twentieth century, nations throughout the Western Hemisphere found themselves exhausted economically due to a combination of recessions which occurred from the late sixties to the early nineteen eighties-caused most in part due to energy crises and government regulations to combat inflation (due to counteract Cold War spending). Combined with growing economic interdependence, due to the need for foreign resources needed for the sustainable growth and expansion of consumer-based manufacturing markets in the developed world-beginning post World War Two, the United States and impactful developing states sought to create regional zones of economic integration that could provide solutions to internal economic concerns of employment, growth, and governmental sustainability, as well as provide a platform for prosperity in regards to capitalism, inter-market sustainability, and geo-economic authority within the region. In order to do this, beginning in the late nineteen seventies, pro-capitalistic states, such as Chile, Mexico, and most recognizably the United States- , and different economic institutions-such as the World Bank and the IMF- pushed for a new wave of liberalism, emphasizing revamped laissez-faire policies. This resurgence of classical economic liberal ideology, which is known as neoliberalism, emphasized growth

Burns, L. R., Bradley, E. H., Weiner, B. J., Shortell, S. M., & Kaluzny, A. D. (2012). Shortell and Kaluzny's health care management: Organization, design, and behavior (6th ed.). Clifton Park, NY: Delmar Cengage Learning.

Improving patient satisfaction has been the forefront of nursing for the past decade. Many studies have been executed to assess practice and procedures that will improve patient satisfaction and patient safety. Nursing leadership and bedside nursing staff play a pivotal role in transforming bedside nursing. A critical appraisal was conducted in Australia by Gardner, Woollett, Daly, & Richardson, (2009) on measuring the effect of patient comfort rounds on practice environment and patient satisfaction: a pilot study. This research aimed to test the effect of a model of practice that enhanced the role

In this paper I will be discussing the Constitution and Civil Rights. Both are vital to our nation’s strong beliefs that we, as Americans, deserve equal rights and a strong government. In the United States, we all want to have a nation that we can trust and will give us our unalienable rights, no matter the skin tone or gender. So why, in 2016, do women and people of color still fight for equal treatment?

The Patient Protection and Affordable Care Act (Obamacare) had mame dramatic changes in the field of the health care system, especially in Medicare, that will seriously take effect in American seniors. Indeed, much of the health law’s new spending is financed by spending reductions in the Medicare program. In addition to the provider payment reductions, Obamacare significantly reduces payments to Medicare Advantage (MA) plans by an estimated $156 billion from 2013 to 2022.( Elmendorf, letter to Speaker Boehner). About 27 percent of all Medicare beneficiaries are enrolled in MA plans, a system of regulated and private plans competing against each other as an alternative to traditional Medicare. MA plans are attractive to beneficiaries because they offer more generous and comprehensive coverage than traditional Medicare by capping out-of-pocket costs and offering drug coverage to a rasonable

“Patient outcomes become the ultimate measure of quality as they reflect the influence of both structure and process of care” (Stanik-Hutt et al., 2013, p. 492). The use of patient satisfaction tools is routine in healthcare facilities. What actually do the results of patient satisfaction surveys tell us about the quality of nursing care? The results of patient satisfaction are used to better understand what can be done in the future to improve the patient care outcome, ultimately achieving the most desireable outcome. It is essential to know exactly how APRNs contribute to the quality, safety, and effectiveness of healthcare so that they may be utilized to the best of their abilities to provide evidence based

Healthcare in the United States is always changing and continually improving best practice methods and patient outcomes. For the end user, the patient, healthcare can be very complex with insurance terminology and high cost deductibles. The healthcare policies that are put into action take years in the making to reach the end user. Over a period of many years, the United States has been trying to provide a form of health insurance for all.

2. Anderson, R. T., Camacho, F. T., & Balkrishnan, R. (2007). Willing to wait?: The influence of patient wait time on satisfaction with primary care. BMC Health Services Research, 7(1), 31. Retrieved November 11, 2013, from http://www.biomedcentral.com/1472-6963/7/31/

​The highest priority in most hospitals across America is patient satisfaction. Patient satisfaction begins the moment the patient steps in the hospital doors although nurses hold a majority of the responsibility. The face to face interactions between nurse and patient on a day to day basis naturally puts nurses at the front line. Nurses are there to answer questions for the patient’s while making them as safe and comfortable as possible. There are a lot of factors to take in to account while determing satisfaction in the hospital. A common debate in the medical field is if there is an

Rama M, Kanagaluru SK. (2011) A STUDY ON THE SATISFACTION OF PATIENTS WITH REFERENCE TO HOSPITAL SERVICES, International Journal of Business Economics & Management Research, Vol.:1, NO. 3

Although the health care system within the United States has operated on a fee-for-service system in which a provider benefits by being paid per treatment or procedure given to a patient, the Patient Protection and Affordable Care Act has influenced us to look into alternative forms of provider reimbursement. One form of reimbursement that has recently been highlighted as a potential means to lower health care expenditures are bundled payments, which are also known as episode-based payment. Bundled payments are being touted as a means to reduce national health expenditures, increase coordination of care, and improve quality of care; however like any other form of provider reimbursement there are advantages as well as disadvantages that need to be analyzed.

Measuring patient satisfaction is important in assessing healthcare outcomes due to the growing emphasis on greater partnership between providers and consumers.

My experience in both my previous career in nursing and human resources has dealt with approaches in quality improvement in patient safety and different metrics in the turning up organizational behavior as well as up swinging the operations of the organizations respectively. We live in a rapidly changing world, and healthcare industry is not exempted from it. Because I will be playing an indispensable role in the future, I am very interested on the concept of quality improvement and what not and identify possible future challenges and draw lessons from healthcare organizations that has spearhead innovative changes to providing healthcare by pursuing the triple dimensions of the improvement of healthcare in general that is Improving the patient experience of care (including quality and satisfaction); Enriching the health of populations; and Reducing the per capita cost of health care.

Patient satisfaction is a necessary aspect to gauge the value of care that is provided by hospitals, clinical settings, and inpatient and outpatient facilities. These types of facilities attempt to maintain a high level of satisfaction in order to remain a contender amongst similar facilities in the healthcare marketplace. The quality of care that is provided by nursing professionals tends to be a major contributing factor in patient satisfaction. The concept of patient satisfaction is measured on many levels in regards to numerous diseases and chronic illnesses. Further emphasis needs to be explored regarding satisfaction in breast cancer patients; whether they are newly diagnosed

The successful implementation and subsequent meaningful use of information technology solutions within a health care organization is a challenging and iterative process. The organization must engage in careful and ongoing strategic and tactical planning to ensure that the implemented technology will ultimately be effective and beneficial for its practitioners, staff, and patients.