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Strategy, Organizational Design, And Effectiveness

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Strategy, Organizational Design, and Effectiveness

StarCare Specialty Health Systems was founded in 1964 as a community mental health, mental retardation facility serving a 5 county radius adjacent to Lubbock, Texas. The complexity of the organization includes a strict hierarchy of authority, uses both vertical and horizontal communication, and has a centralized structure. Policies and procedures are written in compliance with local, state, and federal laws. There is an executive committee consisting of the CEO, CFO, two Co-Associate CEOs, Medical Director, and the Director of Quality Management. These six individuals, in conjunction with the board of directors, establish the program requirements that define its strategic intent. StarCare has a mechanistic design, exhibits all the characteristics of a bureaucracy, and follows a goal approach relating to obtaining the organization’s strategic intent. This centralized structure consists of 4 levels of management before lower level positions are identified.
There are three aspects of strategic intent-mission, core competence, and competitive advantage. (Daft, 2015, p. 51). StarCare’s mission states, “We Create Opportunities for Community Growth.” Its organizational goals can be found in Exhibit 1: Source: Adapted from StarCare Lubbock Philosophy-Goals http://www.lubbockmhmr.org/about_us/Philosophy/goals.htm
In terms of strategy, organizational design, and effectiveness, no systemic issues exist for StarCare.

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