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Strategic Planning Process Of Raffles Medical Group

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Introduction The strategic human resources management of the means every person from within organization from the top of management level to the bottom of ground staffs are doing things that make the organization successful. According to Schuler, R. S. (1992) strategic human resources management is defined about integration and adaption within organization .Its concern to ensure HR management is fully integrated with the strategy and these HR policies are adjusted and used by the employees and their line managers as part of their everyday work. Brief Overview of Raffles Medical Group Raffles Medical Group (RMG), a fully integrated HealthCare organization, is one of the largest private medical group practices in Singapore .The RMG is founded in 1976 and rapidly has grown over the years to serve over one million patients including local and international corporations and government agencies. The RMG offers health checks, travel health services, workplace health consultancy, insurance and hospital service which is a full complement …show more content…

The RMG is willing employees to keep improve the performance in relation to the continuous improvement of its performance, and encourage staff to be aware of the effects of their own actions. Strategic Planning Process of Raffles Medical Group RMG aims to set and practise high standards through an effective quality management system to assure that services meet and exceed the expected requirements of its clients and patients. RMG mission is that its brand is synonymous with quality and excellence and serves with compassion and professionalism through constant advancement and innovation. Figure 1: Quality Policy of Raffles Medical Group (Source:

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