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Strategic It Management Auckland. Assignment Essay

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ITPG8.200 Strategic IT Management Auckland Assignment - 2 IT Plan: Two Degrees Submitted By, Manu Jacob Iype 2015001715 Table of Contents 1. Abstract 3 2. Introduction and Company Overview 4 3. Strategy 7 4. SLA and Security 11 5. IT Measurement 15 6. Planning Approach (Research Component) 21 7. Critique 23 8. Conclusion 25 9. References 26 1. Abstract The intention of this paper is to prepare an IT plan for 2degreees for their new purposed IT system with a view to their business using a detailed business case. Efforts has also been made for a proper SLA between the vendors and the organization for the new IT system. Also the same plan has been compared with a standard IT plan to find the flaws in the purposed IT system and the recommendations are made accordingly. 2. Introduction and Company Overview Two degrees is a telecom network provider operating in New Zealand. It was formerly known as NZ Communications. The two degrees started its network build in 2007 and fully launched in 2009. It had a solid start with more than 11% of the market share and continued its rapid expansion with a significant impact on New Zealand’s telecommunication field. It has an investment of almost $250 million dollar in New Zealand till date since its launch. Further investment of $26 million is ongoing in acquiring the organisation called Snap for delivering the broad band and fixed line services to its customers. Two Degrees has over 780+ employees, four

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