AMITY BUSINESS SCHOOL
STATE BANK OF INDIA
IMPLEMENTATION OF INFORMATION TECHONOLOGY
Aayush Jaiswal C-50 3/19/2011
Shilpi Grewal C-60
This reports deals with Introduction to State bank of India, challenges due to technology, Implementation of CoreBanking System, benefits to SBI, various architecture followed at SBI & talk with MR. ASHOK KUMAR SHARMA (Chief Manager SBI Stressed Assets Resolution Centre).
STATE BANK OF INDIA
Type Industry Founded Public (NSE: SBIN, BSE: 500112, LSE: SBID) Banking Financial services 1 July 1955
Headquarters Mumbai, Maharashtra, India Key people O. P. Bhatt (Chairman)
Products
Investment Banking, Consumer Banking, Commercial Banking, Retail Banking Private Banking, Asset Management,
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The advantages in products and efficiency of the private-sector banks became increasing evident in the late 1990s as SBI (and India's other public-sector banks) lost existing customers and could not attract the rapidly growing middle market in India. In fact, this technology-savvy market segment viewed the public-sector banks as technology laggards that could not meet their banking needs. As a result, the Indian government sought to have the publicsector banks modernize their core banking systems. In response to the competitive threats and entreaties from the government, SBI engaged KPMG Peat Marwick (KPMG) in 2000 to develop a technology strategy and a modernization road map for the bank. In 2002, bank management approved the KPMGrecommended strategy for a new IT environment that included the implementation of a new centralized core banking system. This effort would encompass the largest 3,300 branches of the bank that were located in city and suburban areas. The State Bank of India's objectives for its project to modernize core systems included:
The delivery of new product capabilities to all customers, including those in rural areas The unification of processes across the bank to realize operational efficiencies and improve customer service Provision of a single customer view of all accounts The ability to merge the affiliate banks into SBI Support for all SBI existing products Reduced customer wait times in branches Reversal of the customer
Banking Industry is the chief indicator of the growth of any country’s economy. India with its huge populations presents a huge scope for banking industry. State Bank of India is a public sector unit and enjoys the market leader position. HDFC is catching up on the back of its exquisite growth in last decade. And with the relaxation of government control, private players are in a much better position to compete. But both the banks have their own problems
The Bank has developed a branch network which is built on customer-convenience and service, helping it particularly in the acquisition of low-cost retail deposits, retail assets, lending to agriculture, SME and mid-corporate and facilitating the cross-selling of third-party products.
Introduction: Banking sector The Indian Banking industry governed by the Banking Regulation Act of India, 1949, falling into two broad classifications, non-scheduled banks and scheduled banks. Within the commercial banks there are nationalized banks, the State Bank of India and its group banks, regional rural banks and private sector banks (the old/ new domestic and foreign). With the economic growth picking up pace and the investment cycle on the way to recovery, the banking sector has witnessed a transformation in its vital role of intermediating between the demand and supply of funds. The revived credit off take (both from the food and non food segments) and structural reforms have paved the way for a change in the
PHASE-01 The General Bank of India was set up in the year 1786. Next came Bank of Hindustan and Bengal Bank. The East India Company established Bank of Bengal (1809), Bank of Bombay (1840) and Bank of Madras (1843) as independent units and called it Presidency Banks. These three banks were amalgamated in 1920 and Imperial Bank of India was established which started as private shareholders banks, mostly Europeans shareholders. In 1865 Allahabad Bank was established and first time exclusively by Indians, Punjab National Bank Ltd. was set up in 1894 with headquarters at Lahore. Between 1906 and 1913, Bank of India, Central Bank of India, Bank of Baroda, Canara Bank, Indian Bank, and Bank of Mysore were set up. Reserve Bank of India came in 1935.
The inclusive study of Askari bank helps to suggest the organizational wide plans that verify the long run success of the organization, finding new ways to add value, flexibility, and developing unique skills and ideas to manage people. After studying one can simplify that how a bank can provide various products & services to the customers in order to provide them best value. The purpose of Askari bank is to provide professional reliability, customer satisfaction and teamwork to achieve constant growth and profitability in all areas of business.
State Bank of India was founded in 1806 as Bank of Calcutta. It was the first Bank established in India and over a period of time evolved into SBI. It is the oldest commercial Bank in the Indian subcontinent. The Bank is India’s largest commercial Bank in terms of assets, deposits, advances, profits, branches, number of customers, employees and ATM centres. The Bank enjoys the continuing faith of millions of customers across the social spectrum.
Retail banking is, however, quite broad in nature - it refers to the dealing of commercial banks with individual customers, both on liabilities and assets sides of the balance sheet. Fixed, current / savings accounts on the liabilities side; and mortgages, loans (e.g., personal, housing, auto, and educational) on the assets side, are the more important of the products offered by banks. Related ancillary services include credit cards, or depository services. Retail banking refers to provision of banking services to individuals and small business where the financial institutions are dealing with large number of low value transactions. This
During the decade of the most innovative financial services PSBs are activated , resulting in its infancy . The World Bank also believes that the Indian banking system is still a large number of inefficient state-controlled system , rather than compete with each other . Some issues are framed questionnaire to gauge the views of executives PSBs to improve financial services related to the main subsidiary bodies. The main issues to improve the results of the subsidiary bodies of the principal subsidiaries of the 150 officials, agency personnel management related financial services has been discussed below.
In today’s dynamic and complex world, banks play a vital role in economy of the Nation. After reinstatement of multiparty democracy in the country, several joint ventures banks were established. Besides commercial activities, Everest bank also offers industrial and merchant banking.
The Reserve Bank of India Act of 1934 entrust all the important functions of a central bank the Reserve Bank of India.
Despite the provisions, control and regulations of Reserve Bank of India, banks in India except the State Bank of India or SBI, continued to be owned and operated by private persons. By the 1960s, the Indian banking industry had become an important tool to facilitate the development of the Indian economy. At the same time, it had emerged as a large employer, and a debate had ensued about the nationalization of the banking industry. Indira Gandhi, then Prime Minister of India, expressed the intention of the Government of India in the annual conference of the All India Congress Meeting in a paper entitled "Stray thoughts on Bank Nationalisation."[2] The meeting received the paper with enthusiasm.
Political interference: A very obvious weakness of this system is the pressure from the political side. When an institution is not independent in making the policies it then the results would not be according to the expectations because some incompetent individual are making policies then. Undoubtedly the finance ministry should not interfere in the affairs of the State Bank. Due to the pressure of government, SBP is printing millions of notes which are a way to give more hype to
In India, Merchant Banking activities followed the footsteps of similar activities in UK and USA starting from the year of 1967. Currently Merchant Banking activity have blossomed in the Indian market. Merchant banks have both public and private sector that set up their respective merchant banking divisions. Currently in india the total numbers of merchant bankers are approximately one thousand four hundred and fifty with more than nine hundred and thirty registered with SEBI. The SEBI authorized Merchant Bankers that include merchant banking divisions in all of India. Both nationalized and foreign banks financial institutions subsidies in commercial banks. While private merchant banks engaged in stock broking, underwriting activities and financial consultancy and investment service firms.
Its 2015 but still bank has not been able to provide financial services to the underprivileged people till this date people are excluded from financial services. Strategies should be made according to the different villages and all efforts must be put to raise the standard of people in the state of Jammu and Kashmir. Bank should make polices for common people to ensure that inclusion of poor is kept in mind.
Even after 68 years of independence, still large section of population remains unbanked which mainly include poor people who don’t have regular income or people who are laborers and also large number of farmers are excluded from financial services. This malaise has led generation of financial instability in our country and lower income group faces many problems in terms of financial services because access to financial products and services is very costly for them they can’t effort such charges that’s why they are unbanked today. However, in the recent years the government and Reserve Bank of India has been pushing the concept and idea of financial inclusion.