Who are the target markets for starbucks? How do they differ from those of other coffee shops?
Starbucks primarily targets coffee drinkers. These segments comprise of adults, young adults and Kids and Teens. Starbucks offers its customers a total brand experience which stretches beyond the consumption of the bevergae. The experience includes excellent customer service, gold card loyalty program, specialty coffee drinks, unique drink names, its dedication towards social responsibility, elegant looking coffee shops.
Other coffee shops such as Tim Hortons, Timothys World Coffee, and Second Cup do not offer extended brand experience as Starbucks. They mostly focus on offering lower priced products and extensive distribution. Tim Hortons does
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Timothy’s World Coffee (3) is positioned as milder coffer and a less relaxed atmosphere than Starbucks but more relaxed as compared to Second Cup
Tim Hortons (4) is positioned as offering the mildest coffee and a rushed atmosphere Does the proliferation of Starbucks’ brand extension dilute the core concept and negatively affect the company’s positioning and competitive advantage?
With creating new products such as Frappuccino, ice creams, tazo tea and bottled drinks Starbucks increased its brand awareness and recognition. I think if Starbucks is very selective in introducing new products, maintains the quality of the products and does not divulge away from its mission statement then brand proliferation will not negatively affect the company’s positioning and competitive advantage.
For example introductions of ice creams Starbucks now directly caters to the kids consumer segment which earlier was as indirect target market. Kids having to choose one of their preferred items allows their parents to spend more time in the store and increases the probability of
Starbucks is a “premier roaster, marketer and retailer of specialty coffee” (Marketline 2012). This company is globally recognized because of their vast amount of stores, consisting of more than 17,000 retail stores in over 55 countries. Most retail stores are in highly populated areas, like “downtown and suburban centers, office buildings, university campuses and in select rural and off-highway locations” (Marketline 2012).
Starbucks is one of the most recognizable coffee retail chains in the world. Their brand focuses on high quality coffee using specialized roasting of beans from many countries around the world.
starbucks Corp., an international coffee and coffeehouse chain based in Seattle, Washington, has expanded rapidly since its opening in 1971. These outrageous success was due to its well-developed strategy vision which lay out the company's strategic course in developing and strengthening its business. Starbucks is a global corporation that sells authentic coffee in 30 countries, reporting revenues of nearly $5.1 billion in 2006. The main goal of Starbucks is to embrace diversity by applying the highest standards of excellence. Starbucks strives to perfect the relationship with the working class by making the service as fast as possible because they believe that every customer has their own personal rate. One
Founded in 1985, Starbucks is one of the largest coffeehouse companies in the world with over 16,000 stores in 50 countries. This report evaluates major internal and external factors affecting Starbucks using various analytical techniques. Based on the Starbucks brand in UK, it identifies suitable marketing strategies for Starbucks to expand its business in the UK market within the next two years. In line with the chosen marketing strategies, recommendations for the marketing mix are discussed.
This key acquisition is one of Starbucks’s main strategic goals for diversifing its brand by
Starbucks is a successful premium coffee retailer. Its target market sets as well-educated, white- color patrons between the ages of 25 and 44. There are three components of the brand, live coffee, service, and atmosphere. However, its brand image is losing while they focus on retail expansion.
Starbucks customers are diverse, well educated, young business people looking for a quick and easy way to grab coffee on their way to work. Starbucks values a strong relationship with their customers so they are
Starbucks is acclaimed for its superior value proposition in the early 1990’s by creating an experience around the consumption of coffee, a ‘third place’. The brand is positioned to offer the highest quality coffee, close customer intimacy, and warm atmosphere or ambience.
Starbucks have shown in the past that they are very good at taking advantage of opportunities. In an strategy alliance with Hewlett Packard, customers could create their own music CD within a Starbucks coffee shop. Thus the company could look for these kind of opportunities to seize. In addition, new markets for coffee are emerging such as India and the Pacific Rim nations, also Europe which is getting more and more accustomed with the brand name “Starbucks”. Co-branding with other manufacturers of food and drink, and brand franchising to manufacturers of other goods and services both have potential.
As such a successful company, Starbucks has mastered the art of appeal. According to the Starbucks Coffee Marketing Plan 2010, the target market for Starbucks is young professionals. 40% of Starbucks’ market is composed of individuals ages 18-24, while 49% of the market is a 25-40 year old population. Rolling Stone, where Starbucks chose to publish this ad fits well with this target audience. Rolling Stone focuses on politics and pop culture, aiming to appeal to younger adults with 52% of their market between the ages of 18-34.
How is Starbucks attempting to re-create its uniqueness? Do you think it will be successful? Why or Why not?
In terms of competition and the forces, which could limit the success of Starbucks it is important they stay ahead or even with other companies concerning innovative products. Many more micro companies are coming up with new products with a similar quality and a lower price/cost. It is important that Starbucks continues to search for innovative products to continually satisfy their customers. At the same time “rivalry” amongst Starbucks and smaller providers of coffee will continue to increase as the demand for coffee continues. The buyers bargaining power is significant as they can determine the cost, type of product, quantity and ultimately
The company is also investing in introducing complimentary products such as take home coffee beans and coffee accessories for customers. Apart from this, Starbucks is also partnering to sell their coffee through other intermediaries.
Starbucks’ product is a casual experience in a comfortable atmosphere where the customer can enjoy a premium cup of coffee and a newspaper or relaxing conversation with friends.
Starbucks Global Consumer Products Group (CPG) strives to extend the Starbucks Experience to their customers outside the retail store environment through a number of channels and products. Originally, Starbucks’ smart marketing strategy is to continue to target the young, more educated working class of ages 18-34. Starbucks has positioned its brand as cool, trendy, healthy, and the premium experience of coffee drinking. Starbucks’ strategy for expanding its retail business was to open stores in new markets, while geographically clustering stores in existing markets.