Spanning the Globe
Case background
Eric Christopher ia an Associate Director for Global HR Development at Tex- Mark.he had ended up at Tex- Mark, a computer input- output manufacturer and supplier, through an indirect career route. Eric had graduated from Churchill High School and Baylor University in Waco, Texas, with a major in History and a minor in Spanish. His maternal grandmother lived in Tennesse, but was born and grew up in Edinburgh, Scotland, and Eric had spent several summers while in high school and at University backpacking around Europe. His facility for languages was impressive and he had an excellent working use of Spanish, French, Italian, and German. He could converse in Cantonese, as the result of working I a noodle
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Along with the present day of stress, to accompany his outstanding career thus far, Eric has taken on the burden of school as well. Trying to further his education that will accompany his global knowledge and extensive language skills.
As outlined by Fred Banks, the engineer sent to Mexico and India has issues with the training program that Tex Mark has in place. The employees were encountering relationships issue within the company and with other employees brought on by the cultural differences within those relationships. The project that was supposed to take 18 months was drawn out into a 3-year term (Allen D Engle Sr, 2004).
Pre-departure activities
1. ‘Country briefings’, outsourced to a consulting firm in San Antonio that had experience dealing with the countries in which Tex-Mark operated. Tex-Mark was prepared to pay for four sessions each lasting one hour.
2. ‘Reading Assignments’. Three to four books (depending on region of assignment) on national or regional culture and/or doing business in the focal region. Accompanying spouses/partners had access to a similar library.‘Interviews and conversations’ with Tex-Mark employees with country experiences.
3. ‘Language courses’. Attendance at elective ‘survival level’ language classes. These courses last from eight to twelve weeks, with three course meetings a week. Tex-Mark will pay for spouses/partners as well.
In-country training and development
Upon arrival, Tex-Mark
Darren 's general attitude toward education is positive; he believes there is a definite benefit to his education and believes the school environment is somewhat encouraging and supportive. Darren is no longer on the baseball team at school, but he has played at various levels since he was 10 years old. Darren wants to graduate and join the military or become a welder. Both Darren and the Freemans feel education is very important to one’s success.
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Depends on the situation, if it's competitve => who can give you better value than
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Unfortunately I see this conversation ending with Celeste and Jim both very upset and no solutions to the conflict being discussed. It seems that at the end of this scenario the conflict was beginning to spiral out of control, and communication was shutting down. It will end with Celeste and Jim blowing up at each other and not being willing to understand the others perspective about the situation. They will not talk for a while after this happens and Jim will hire Nikki as he intended to from the beginning. As a negative end to this conflict I see Jim and Celeste looking back over the conflict still trying to defend their position (retrospective goals).
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