Social Work Reflection

However, Phil did not listen to Amy; he only focused on how the product failure would effect his profit performing. Amy wanted to go directly to senior management and discuss the serious problem of Halsey¡¦s line of products. However, she was afraid that talking to the senior management would harm her working relationship with Phil.

On 2/18/16 Gary and I sat down with Yahiara to review that she was sent home due to unprofessional conduct. Gary explained the reason why the above interaction was unprofessional and they both agreed that there needs to be mutual respect in all interactions in our workplace. The three of us reviewed how the above incident of unprofessional could have been avoided if the conversation was taken to a more private area to be resolved.

The major issues in this case start with Anne not being familiar with the intricacies of politics, culture and communication in Jordan. She took a position in a foreign company in a culture significantly different from her own and did not take the time to properly familiarize herself with the host country. That is the root of the problem, but it continued to compound at her work when she did not do her part to clarify her role in the organization, ExportJordan. Anne also did not clearly understand the role of her co-workers and was not aware of the undercurrents of the situation and what was happening around her. She publicly demeaned her male assistant by giving him a derogatory nickname. She failed to notice the absence of her female coworker until someone mentioned it to her. She failed to realize that not everyone in the organization was there to further the cause of women becoming entrepreneurs and entering the business world. Nor did she seem to understand that Jafar’s influence extended beyond the company and that it unwise to anger him. The biggest problem in this whole case study is that because Anne was not culturally aware she misunderstood everything that was happening around her and her ignorance not only endangered her, but everyone she was attempting to help.

Eliza had heard about the winery from friends who said it was a fun place to go learn about wine. When she heard they were hiring, she immediately thought how fun it would be to work with others that enjoyed and knew about wine as much as her. She had so many ideas for potential events at the winery and couldn’t wait to share them. The owner of the winery interviewed many individuals and he spoke highly of the work culture at Mountain Creek Winery. Finally, the owner made a decision to hire Eliza, who appeared to be easy going, friendly and a connoisseur of wine. The first day on the job, Eliza was given a tour of the winery by her new co-worker Tina. Tina was very welcoming of Eliza. She kept telling Eliza, “You’re going to love it here” and “This is the MC way to do things”. Eliza could see that Tina really loved her job and sensed a family-style environment. This was something Eliza had been searching for in a job. Eliza was talkative with Tina and trying to gain a sense of what the management expected from her. Tina mentioned that if Eliza wanted to stay at Mountain Creek for the long run, she should read the employee handbook and adopt the mission statement as her credo. Eliza’s reply to adopting the mission statement as her credo was that every organization has room to grow and that change is not a bad thing. Tina was friendly but she blurted back, “Well, it’s either Mountain Creek’s way or the highway”. They both laughed

An internal position that was posted over 2 years ago, a qualified candidate and people in management positions who were not always the best in their jobs. In the analysis of this dispute there were some missed opportunities for everyone involved in order to resolve this situation much sooner. Initially, there was no conflict in simply applying for an opportunity that everyone both internal and external applicants had access too. Dora followed the proper protocol in applying and letting her manager, at the time, know about her decision to apply for the job. Dora’s missed opportunity stemmed from not moving up the chain of command earlier. Due to her style of conflict resolution she became disconnected from the situation, and caused herself

Another major issue in this case demonstrates the lack of communication that ceases to exist between Anita and Susan. It was mentioned that prior to Anita moving to the opposite side of the building, the two were able to talk daily about work related manners concerning things about the department before work got hectic. Once the offices of Susan and Anita were no longer close together, Susan felt out of the loop because she did not have direct communication with participants, royalties, and payroll clerk offices. Additionally, Anita gave Susan length “intercompany accounts” which withdrew Susan even more from interacting with co-workers.

She nods, and turns to the left, leaving Alan in the hallway, to go his own way. All through her next meeting, she couldn’t pay attention. She thought about what Alan said, and about taking his advice. But what if Junior fired her? Was standing up to some bully worth losing her job? She thought about this through the whole meeting, even though she was scolded on occasion.

This realization has taught me two important things. First, I learned about the importance of distinguishing the role between facilitator and participant, which parallels to the necessity to set professional boundaries with clients. This exercise allowed me to experience the need for such a balance firsthand, and I am grateful for that. Secondly, I think that I need to challenge my lack of self-confidence. This will be necessary, not only for my own wellbeing and peace of mind, but also to adequately do my job as a social worker. If I am nervous to participate during topics that I am unfamiliar or uncomfortable with, I will never grow as a person or as a worker. Pushing boundaries is part of social work, whether it is advocating for

When the leader invited unfinished business, Lori, a fellow group member, reflected on her experience in the previous session, in which she had struggled with containing her emotions. In my written reflection on that session, I shared my frustration with her lack of disclosure and my eventual realization that her guardedness was probably natural given the educational nature of the group. In the current session, Lori stated that she had been grappling with a feeling of shame. Then Lori agreed to hear feedback from other group members.

What does it mean to believe? As I begin reflecting on those things that I believe in, or those things that I have come to know to be true, I feel that I must take a step back and explain where I come from and how my way of thinking is possible. In social work, one of the first steps in getting to know a client is using the person in environment perspective. This is where we get to know clients and their case by getting to know the individual, their problems, strengths, and supports, as well as getting to know the environment they are surrounded by. Likewise, if I am to accurately articulate my faith, I must first start with where I come from and how that has allowed me to be where I am today.

During the meeting with the administrators, which Tabby was not supposed to attend, Betty was supposed to update her colleague and junior worker in order to improve their service provision at the front office. However, Betty could purposely forget to update Tabby, making her look incompetent. In other instances, Betty would take Tabby’s personally developed resources and present them as hers during the meeting with the superiors. This behavior made Tabby look inferior to the management as Betty earned credit for effort she never made. During the weekly meeting with the clients and fellow workers, Betty could constantly interrupt Tabby, second-guessing her information while questioning her authority. This attitude was demeaning to Tabby, who was already contemplating to resign. At the time, the concerned customers asked questions, Betty could always and directly contradict the answers provided by Tabby. In her lament, Tabby claimed that there were moments that she thought Betty was paranoid. However, when she intervened as Betty and colleagues discussed her, Tabby discovered that the behavior was intentionally targeted at her. Although she never understood the overall intention of

During my junior year of college, I secured an internship at a juvenile re-entry organization, A Better Way, Inc., located in Trenton, New Jersey, the town where I was born and raised. A Better Way, Inc. provides a range of resources to the surrounding community, such as support groups, community service opportunities, specialized job training, and referrals to other programs and resources. Clients varied in age and gender, but the majority were people of color. As an intern, I was supervised by a Licensed Social Worker and specialized in counseling and outreach. My position entailed assisting the organization with intake interviews and also co-facilitating several of their men’s discussion groups. While reflecting on this experience, I realized how much I valued the work I was doing because it positively impacted my community. These feelings confirmed that social work would be a fulfilling career path for me.

This autobiography was written in first person where she gave an insight of how she spoke with those she was communicating with, whether it was a family member, a friend or a colleague. It varied from using slang to communicating formally. When she spoke informally this was able to give a true feeling of what she went through.

In the classroom, I have had the opportunity of being in both the social worker role and the client role. These experiences have provided me with great knowledge on how to go about certain situations that may arise, as well as interventions that may be beneficial to the clients. During the in-class exercises, I have noticed that in the role of a social worker I get thrown off if the client responds too strong or responds in a way that is unexpected. I become speechless because I am completely caught off guard and it seems like I no longer have control over the conversation. During one of the role plays, I received feedback from the instructor and my peers on how to combat this issue. The instructor communicated the benefits of using playfulness, acceptance, curiosity, and empathy (PACE), during those times when I am stuck. The instructor showed me exactly what PACE looked like in this situation where the client was not wanting to go to school. She showed me what it means to accept what the client may be saying or feeling in the moment, being able to empathize and understand the client, as well as being curious rather than making assumptions about the client. The instructor also helped me to address the client in a positive way when I felt that the client was being disrespectful. Prior to this class exercise, I had never heard about PACE, yet when I look back on the social workers that I have shadowed, I have seen them use it numerous times but did not know it was an

I met Christine over a year ago in dingy old Olive Garden where we both worked at the time. Christine was among the many servers at Olive Garden that were working their way through school, but that wasn’t all she was doing, she was also raising 4 children on her own. Due to our vastly different ages and places in life, Christine and I’s relationship never surpassed work place acquaintances, but I always had a lot of respect for what she was doing. This last spring Christine finally graduated with her BSW and left Olive Garden for social work and hasn’t looked back.