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Social Care Reflection

Decent Essays

I am currently employed by an insurance agency in the long term care industry. We provide home and community based services to Tennesseans who are elderly or disabled. The goal of my program is to provide services to people to assist them to remain in their homes, safely and cost effectively, as long as they possibly can. Because healthcare is ever-changing, it is important that my organization stays on top of current trends and utilizes all method to predict the long direction the company will need to take. The division that I currently work for is a great example of looking towards the future and not allowing the quarterly report to dictate what the company does. There is a new program for developmentally and intellectually delayed individuals that the Bureau of TNcare has theorized and gave to the MCO’s to implement. This program is designed to save the state of Tennessee money by allowing the insurance companies (MCO’s) to manage the care that these members are receiving. It is being modeled after the CHOICES program. Because it is just out of the development and recently into the implementation stage, the program is losing money for the organization, but in the future will hopefully be a very fruitful and beneficial program for the members and the …show more content…

According to Manning & Curtis (2012), continuous quality improvement is an essential ingredient in the quality movement (P. 167). My company takes quality very seriously. We do not make a physical product but we provide care for people who are in need. It is very important to ensure that we are doing this to the best of our ability and saving the state as much money as possible while providing the member what they need and

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