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Shopkeep History

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ShopKeep Transaction Fee: 14 day free trial, then one fee - $49 per month, per register • Swiped: • Keyed: E-Commerce/Online Payments: No • Swiped: • Keyed: POS Payments: Yes, One fee - $49 per month, per register • Swiped: • Keyed: Mobile/Wireless Payments: Yes, One fee - $49 per month, per register • Swiped: • Keyed: Mobile App Ratings: • Google Play Store: 2.5 • Apple App Store: 4+ Time in Business: 2008 BBB: Accredited, A+, http://www.bbb.org/new-york-city/business-reviews/internet-services/shopkeep-com-inc-in-new-york-ny-130598 Introduction ShopKeep was founded in 2008 by Jason Richelson who is the co-founder of several retail stores in the New York City area. ShopKeep is currently headquartered in New …show more content…

These are some impressive numbers and represent a company who clearly takes care of business in a professional and reputable manner. However, there are some areas where merchants seem to have the most concern. Many merchants have reported a lack of features, but only when compared to some of the larger providers in the industry, which isn't a big deal for small to medium business owners; however, it may be a game changer for larger businesses who rely on a one-stop-shop business model to efficiently manage their business. Additionally, there are some reports of software and hardware glitches and the fact that their POS systems don't support multiple sales tax rates. Another area of concern is the fact they do not offer online store integration. In the digital age, an online store should be a given. But hopefully that will be something they would consider adding in the near future. And then there's the fact that they don't offer a gift card option. Again, in the digital age, when everyone shops online and giving and using gift cards is so popular, we think they are really missing the boat on these …show more content…

Additionally, ShopKeep offers unlimited support via phone, live chat and email alongside a comprehensive article and video library that can assist you with most issues. ShopKeep added quite a few features to their software after receiving complaints about the lack thereof; however, they are still not the one-stop-shop that can be found in larger companies in the industry. With that being said, most merchants are overwhelmingly happy with ShopKeep's overall business model and can't say enough about their customer service. With all the positive ShopKeep reviews, their low price point, the freedom of having offsite data storage, a user-friendly interface coupled with their impressive inventory control systems, we have no problem recommending ShopKeep for small to medium sized businesses. However, if you are a larger volume business, you might want to consider another provider. One who can offer you a more efficient daily operations

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