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Sherwood Fleming Tone Of Voice

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In this article Sherwood Fleming spoke about reading individuals body language and tone of voice in a business setting. He spoke about how tone of voice and body language can be misleading when it comes to other cultures. In the American culture we learn to read body language and tone of voice at a young age, usually when someone is not straight forward or not making eye we see that person as not being truthful. While in other countries those same attributes we see as truthful or respectful can easily mean disrespect. The author spoke about French client was working with a Japanese supplier and how he felt like the women wasn’t trustworthy because of her tone of voice or how she diverted her eyes, but how it was disrespectful in her country

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