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Interview With A Salvation Army Thrift Store Manager

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Interview with the store manager at the Salvation Army Thrift Store
Conducting the interview
For this proposal, I interviewed the Surrey Salvation Army Thrift Store manager, Narmada Indrasiri. My goal was to discover whether the store raises enough money to help its rehabilitation program through donations. My interview consisted of questions such as (1) Do you get enough donations to fulfil store target? (2) Approximately how many donations you get per day? (3) Are all the donations in good condition to resell? (4) if not, what are the difficulties you have been facing? (5) How much money spend on the garbage pickup truck?
The results of the personal interview
Narmada Gayathri Indrasiri has been the manager of the Surrey Salvation Army Thrift Store since it opened in Surrey location in 2012. She volunteered and worked at the thrift store for many years before she get the management position. She has earned a bachelor’s degree in Business Management at the Simon Fraser University. She is well aware of the ongoing process of the Salvation Army. …show more content…

Indrasiri, she said that the incoming donations are definitely not enough for them to achieve their target budget. Compared to her past experience with the company, she mentioned that the amount of good donation they get now is incredibly lower than before. She convinced that even though they get donations from approximately 35 donors per day, not every donation is reusable. Some of them are going to recycle bins and some unwanted donations end up in their garbage bins. By virtue of this, their garbage spending has gone up as it does not take much longer to pile up. She stated that the store alone spends between $900 to $1000 money on dumping their overflowing garbage bins every month due to unwanted donations and on Mondays the charge is double as the garbage pickup truck comes twice to empty overflowing trash (N. Indrasiri, personal communication, March 13,

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