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Sales Operation System Implementation Audit

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INTERNAL AUDIT OFFICE

Title: Sales Operation System Implementation Audit

Report Date: August 4, 2015 ________________________________________
Synopsis
Our focus in the post-implementation audit was to provide guidance to the organization in establishing proper controls. We provided guidance on how to separate incompatible duties and responsibilities within the system and on establishing appropriate access to the system. We also provided guidance on the importance of documenting a sound data conversion plan and the value of having a disaster recovery plan. We recommended that physical counts be conducted monthly and at year-end to ensure accurate system records. Lastly, we recommended that policy and procedures be created to provide guidelines for employees to follow to ensure proper decision-making. We believe that these changes will further enhance the organization’s practices and help to simplify the new sales operation system.
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Executive Summary
This post-implementation review of the sales operation system was conducted in response to management request. This review, primarily prospective in nature, meets the definition of a performance audit. A performance audit is an objective, systematic examination of evidence to independently assess the performance of an organization, program, activity, or function. The purpose of a performance audit is to provide information to improve public accountability and

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