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Sacrifice: The Case Of Heather E.

Decent Essays

D-This writer was advised by the front desk to meet with the patient immediately as she is causing a scene in the lobby area because she's upset that she could not smoke outside of the clinic for 5 minutes. Upon meeting with the patient, she would sit down and then gets up and began to pace in the office in tears as she vents her frustration. This writer attempts to calm the patient to listen as to what is upsetting the patient. The patient then shout using profanity about the Clinical Director, Program Director and Nursing, by saying, " Fuck Heather E., Fuck Carol, and Fuck Jacob." This writer immediately address the profanity and advised the patient to stop because that type of language is unacceptable. The patient response was, " Why should I care. …show more content…

Talking at me as if I am not a human being. I've been disrespected for too long." Before this writer could say anything else, the Clinical Director, Heather E. walked in to diffuse the situation. The Clinical Director explained to the patient about the clinic's policy and procedure as to why she cannot leave the building to smoke as she is conducting a 3 hour medical assessment due to her medication. The patient was in hysterical tear and share with the Clinical Director as to how things were in the past when patient were able to smoke for 5 minutes and come back to finish the assessment. The Clinical Director informed the patient that particular incident was not allowed and changes were made. Then the patient fuss about why she has to do the medical assessment, even though it was explained to her prior. The Clinical Director informed the patient that no one is forcing her to stay in the clinic and if she want to leave, she

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