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SFBHC Case Study

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SFBHC is requesting a three year investment for an EHR system to improve our workflow, expenditures, quality of care and clinical outcomes. Through implementation of a comprehensive electronic health records system (EHR), SFBNH intends to streamline and standardize workflow between sites and specialties; implement quality improvement and operational efficiency programs made possible through data gathered through the system; maximize the integration of primary and behavioral health care; maximize revenue cycle through a fully integrated system; and automated report generation.11

The project management team will divide the implementation of the EHR system into four phases. Phase 1 will be the project startup, which is the initial assessment and planning stage. Phase 2 will involve data migration from paper …show more content…

I will line up subject matter experts who know the business processes for the new system and can provide guidance to developers and programmers during build out.12 In addition, assign a business expert full-time, or nearly full-time, to the implementation; and create a steering committee that includes subject matter experts and developers, that meet frequently.12 A detailed plan will be developed to describe the functionalities of the system and how to measure the performance of the system and its output. The EHR system has to be compliant with requirements of Health Insurance Portability and Accountability Act (HIPAA) which helps ensure the privacy of electronic health information.13

The EHR system will go through multiple pilot stages before live implementation. To ensure testing would not be compromised, measureable quality metrics will be established at the beginning of User Acceptance Testing.14 This set a benchmark to ensure that quality standards were achieved to support the Go-Live decision to implement the

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