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Regulatory Review Commission Case Analysis Essay

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Regulatory Review Commission Inefficiencies in Operating the Operations Centre Executive Summary Overview The Regulatory Review Commission's (R.R.C.) operations centre has recently run into issues with handling an employee, Brian Coffey. Coffey's manager, Monique Ricard, is contemplating how to handle Coffey's behaviour, who has been consistently late to work, is missing deadlines, and even not showing up to work. Ricard is looking for an answer as to how she can possibly terminate or transfer Coffey, as his behaviour has not been documented sufficiently. Problems The R.R.C.'s problems stretch beyond just Coffey, but it may take an outside perspective to notice them. While Coffey's behaviour is definitely an issue, it is an …show more content…

can meet all of its deadlines in a constructive atmosphere. Problems The problem needing the most immediate attention is Coffey's behaviour and performance. Coffey consistently arrives at work late, and takes extended breaks. Coffey has even gone so far as to set an alarm for when his breaks begin and when he can go home. Coffey's tardiness reached a new pinnacle when he failed to show up to work for a Monday and part of a Tuesday, without informing Ricard of his absence. The most alarming concern Coffey poses to the R.R.C. is his attitude towards meeting deadlines. Consistently Coffey either submits work just before or after the required deadlines for assignments. Ricard has confronted Coffey several times about his behaviour, and Coffey, stubborn to change, refuses to believe he needs to improve. Another major problem the R.R.C. is facing is an issue experienced by many government offices. Job security is basically ensured at the R.R.C. and the process to terminate an employee is extensive and time consuming. All efforts must be taken to first make a reasonable effort to assist the employee in improving their performance. If the employee can't perform the duties of their position, an effort must be made to move them to a position they are capable of performing. If the employee is incompetent for any available position, only then can an employee be terminated. The biggest issue comes when the employer needs to

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