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Redbox Kiosk Case Study

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Convenience is one of the reasons consumers are so willing to rent from Redbox. Redbox kiosks are conveniently placed in high traffic locations. This makes the kiosks more accessible to consumers. Redbox offers an inexpensive option for viewing current films. The alternative is a local movie theater, which over the years has become increasingly expensive. (Tryon, C 2011)...families and individuals seeking inexpensive entertainment have been turning to kiosk services, of which Redbox is the most successful American example. Redbox kiosks are convenient to most shoppers, being placed in fast food locations, local grocery markets, and other shopping centers. The placement of the kiosk is key to consumer frequency. The convenience of having the …show more content…

They must be able to keep their prices low while keep their operating costs low and be able to maintain current kiosk locations while increasing the number of kiosks nationwide. Another way Redbox could increase its market share is to attempt to negotiate the waiting period on new releases.(Tryon 2011) Given that Redbox kiosks are primarily stocked with new releases, this imposed delay was seen as potentially threatening their ability to compete with Netflix and other and other rivals in the movie rental business. If they could make it possible to get the new releases to the consumer faster this would compete with streaming services who can offer the titles sooner. Possibly a partnership with a streaming service that is already successful could help Redbox move into the streaming industry. I do think that eventually, Redbox might be obsolete if they are not able to capitalize digitally. More and more individuals are going in the direction of online streaming for its convenience and high definition options. Redbox has tried to enter this arena with its introduction of Redbox Instant with Verizon. This was a streaming service with a monthly subscription. Redbox must find a way to capitalize with instant online streaming ventures and offer something the other services have failed to

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