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Quality Care Cleaning Solutions At Norwest Indiana And Southwestern Michigan Essay

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Quality Care Cleaning Solutions is a residential and commercial cleaning service serving Norwest Indiana and southwestern Michigan. We are a startup company that was established as a corporation August 2016. The Principle owner of the company is Tammy O’Neill who, along with her partner and Vice- President Cassandra Beach, bring more than twenty years of experience in the cleaning industry as well as business operations.

Mission/ Vision

Our mission is to be recognized as the leading provider of contract cleaning services in the northwest Indiana and Southwestern Michigan Area through excellent customer service and superior employee support while maintaining a positive impact on the environment.

Goals

Quality Care Cleaning Services will strive to become a highly competitive and recognizable cleaning service in the target area. This goal will be achieved through high ethical standards, efficiency, and unmatched customer service. The success of the business will be secured by exceeding customer expectations, attention to detail, and building strong customer and employee relationships.
Specific company goals to be achieved:
• Increase the use of eco-friendly cleaning products, which is consistent with the requirements of the Green Business Bureau (GBB)
• To secure a minimum of 10 domestic cleaning services contract within the first 12 months of operations and to increase it by 50% annually.
• Dedicate between 5 – 15 percent of our annual revenue to marketing of our

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