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Promote Communication in Health, Social Care or Children’s and Young People’s Settings – 051

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Promote Communication in Health, Social Care or Children’s and Young People’s Settings – 051

Outcome 1

Identify the different reasons people communicate – Explain 5 different ways of communicating in your setting using 3 written methods of communication and 2 verbal methods.

Communication is part of everyday life between people and can be used in many different ways. People communicate to build relationships with one another, but also to maintain those relationships formed. When a relationship is built through communication, people then can express their needs, wants and feelings to each other, as well as being able to reassure an individual. Communicating allows people to share thoughts, ideas and information to others where …show more content…

Makaton is child friendly sign language and is used in most settings. However in different countries the hand movements can mean completely different things therefore causing a communication barrier. Makaton is also different from British Sign Language, which again can cause communication barriers if one person follows Makaton and another follows British Sign Language.
Different backgrounds also affect how people perceive body language and tone of voice, but also how their confidence and self-esteem allow them to communicate too. Social status can also hinder communication, because people may not be able to read written communication, or be introduced to holding a conversation with someone.
When communicating with someone with different backgrounds, consider their communication needs and how they may interpret the methods you are using to communicate with them. Outside agencies such as Translation and Interpreting services will be able to help you when facing a communication barrier.

List 2 barriers to effective communication.

Transfer Barriers; when the person is not in the correct environment therefore background noise will interfere with the information being shared. When sending something through the post and not on recorded delivery and the post going missing, therefore the person not receiving the information that was sent to them. Sometimes emails are sent and not received due to internet connection breakdowns. When sending a verbal message

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