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Procurement Officer

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NEGOTIATIONS

Patience Kayira
KEZZIE MKANDAWIRE POLYTECHNIC MALAWI

NEGOTIATION SLYLABUS
1. Negotiations Overview
 Definition, and Types;
 Goals and Objectives;
 Tactics and Ploys; and
 Team Versus Individual negotiation approaches.
2. The Negotiation Process
 Pre – Negotiation;
 Actual Negotiation; and
i.
Post- Negotiation.
3. Achieving Success in Negotiation
i. Qualities of a successful negotiator; ii. Preparing and planning for negotiation; and iii. Designing a BATNA (Best Alternative To a Negotiated Agreement).
4. Conflict Management in Negotiation
i. Types of negotiation conflict; ii. Causes of conflict in Negotiation; and iii. Conflict resolution and management strategies.
5. Negotiation in different Product Portfolios …show more content…

SUBJECT OF NEGOTIATIONS.
The purchasing and supply staff will negotiate with…
 The suppliers; and
 Internal customers (colleagues).
What Will be Negotiated (General)?
a. Technical support aspects – warranties, maintenance agreements etc.;
b. Financial aspects – deposits, payment terms, discounts, payment schedules, travel costs, cancellation penalties etc.;
c. Risk management aspects – bonds and financial guarantees, insurances, warranties, type of contract used, liquidated damages clauses etc.;
d. Management information aspects – access to information, reporting, documentation, attendance at progress meetings;
e. Support aspects – access to facilities and staff;
f. Timeframes – completion dates, delivery dates, milestone achievements, length of contract etc.;
g. Performance incentives; and
h. General matters – packaging and freight, subcontracting arrangements, use of specified personnel.
i. After these matters have been negotiated, it would be appropriate to

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