I start sweating the instant I see him walk back into the store with a look of slight irritation on his face. Not again, not another customer temper tantrum, this will be the third today. This time I charged him twice for his stupid t-shirt. By accident of course, but he doesn’t even consider that. He really thinks that I am out to get him, to steal his money. No wonder he shuddered as my hand grazed his when I gave him his change, a dollar ninety-five. I think he counted it twice. Because I am a lowly cashier, the working class scum. Sometimes I wish I could argue back with these customers because they are so ridiculous. I should tell him exactly what I think about him. Well, the only thing that is stopping me is the possibility of getting fired, but if this guy …show more content…
“If you aren’t careful, you will lose everything that you hold dear to you. Your wife and children have already started to slip away, your eyes don’t lie.” I release him from my grasp and he stumbles backward, I lunge at him over the counter. “All because you are selfish with your time! Time that should be devoted to your family but is instead spent screaming at some insignificant cashier over a white polyester microfiber t-shirt.” I spit on the t-shirt. “I apologize for wasting your time, which is so much more valuable than mine.”
“I serve arrogant fools like you all day and usually with a giant, fake smile plastered on my face like a papier-mâché dummy.” He cowers on the ground and reaches for the t-shirt that is resting on the counter. I jab his forehead with my left pointer finger at each syllable. “Not this time. I will not be the road kill left behind on the crosswalk after a Porsche runs a red light. I am a cashier, not a punching bag for people to use when they feel like lashing out to help them establish the control and dominance that they are lacking in their
Sammy’s experience gave me a personal insight to an experience I once had while being employed at Kroger. The location of the Kroger I was working at was just about to have a grand opening. We had all gathered to the front of the store to have a store meeting to prepare for the opening. Our manager at the time was speaking to us and just telling us about how he was expecting everyone to be on his or her tasks. He wanted to make sure that no one had any questions or concerns of their jobs.
I entered your store this evening to rent a Redbox movie at around 7:30pm. When I walked into the store, I saw a young female slouched over on the customer's side of the counter eating what appeared to be her dinner. I found this to be somewhat unprofessional and made me feel uncomfortable. I continued to mind my own business and looked for a movie at the Redbox kiosk. I then heard a female talking amongst her other coworkers and very loudly say "suck my dick" and make other comments that were very inappropriate to her coworkers. I turned around to look at the workers to make sure I was hearing this correctly. I was in disbelief that this behavior would occur in a restaurant full of customers. Upon exit of the restaurant the young female and
Alexis, the cashier, did not have a hello greeting for the customer. She looked up at the customer smiled and asked for the Ingles Advantage Card. She did work effectively to remove the products to get them scanned. The bagger wore a name tag that said Service Clerk. He was a Caucasian male, five feet, ten inches tall, about twenty three years old with short brown hair. He wore a dark polo shirt, khaki pants and an apron. He separated food and non-food items and doubled bagged the larger, heavy items. I never saw this bagger say anything to the customer or look at the customer. He bagged the products, put them in a cart and pushed the cart to the end of the checkout. Alexis smiled and said thank you to the customer as she gave them the
On the date March 26, 2015, I was a guest at your restaurant La Pizzeria. My son, husband, and I were sitting at the table when two of your workers were arguing in the back about a personal matter that had happened last weekend. They were so loud we could hear the whole argument that occurred. As we were trying to enjoy ourselves we heard plates smash and objects being thrown. The one worker stated “I’ll show you unemployable”, he came to our table put the pizza on our table and coughed all on it. I was not only applauded at the actions he took but I was very upset that he would do such a thing.
The Greek and Roman religions were the two major religions that were established in the ancient world. Greek religion was the first to be recognized and instituted, followed by the Roman religion. Many people believed that the Romans mimicked the Greek religion; however this was a common misconception, even though they appeared to be the same there are many distinctions between the Romans and the Greeks. Even the similarities between the two religions had slight distinctions, like their gods, they had similar functions but some of their gods were completely unique to one culture (Ferguson 154). Roman religion also had different concepts like religio, ideas about afterlife and gods that emphasis on household religion. The Romans integrated certain aspects of Greek religion into their own practices, they also maintained their own ideas which made it unique and separated the Romans from the Greeks.
No two customers are the same. Some are the nicest people anyone could ever meet, while on the other hand some are downright insane. Every couple of nights around 11 p.m., an interesting old man comes in. He saunters through the front doors, pushing a tattered baby stroller. He consistently wears all black. A long black button up coat extends past his ankles, oversized spiked boots protrude from beneath his cloak, and a big black
I once again picked up one item and walked to the line, hoping that I did not run into anyone from the prior store. I once again stood in line for a few minutes, looking at my watch and mumbling to myself, gosh, I am not going to make this appointment. The person in front of me, looked at me, turned back around not saying anything, so I went around her and tap the customer shoulder of the person ahead of her, and in my sweetest voice asked if I can jump ahead of her to check out, due to me having an appointment that I really needed to make. Once again, the customer said sure, and the customer behind her gave me a look that was of complete annoyance. If looks could kill, I would have been laying on the floor. The reaction to my violation of cutting lines in these stores and not sticking to society’s norm of waiting patiently for my turn was really uncomfortable, embarrassing, and mortifying. The fear that someone would chastise and make a scene, to draw attention to what I was doing was nerve wrecking.
Handing out popcorn on minimum wage may not sound difficult, but the many stories of my complications with the customers that I have had the pleasure of serving are a more appropriate measurement of my difficulties. The customers were not the reason for the submission of my two-weeks’ notice, however.
I knew that part of our company policy was to not allow to sway customers from shopping at Stop and Shop. I felt that being a good person I should just help the customer out and tell him to go to the A&P to rent the rug doctor. I also felt that I should follow the company’s policy and be a responsible employee. So after I pondered my two options I felt that part of my job is to follow all the rules even though I do not agree with all of them. So I told the customer that this was the lowest price we can offer. The customer accepted that and he continued
Sammy has a job checking customers out at a small town grocery store. Sammy seems to hate his job, he
The waitress noticed my abnormal appearance, but did not make any statements regarding the attire. It was evident that, in occupations involving customer service, it is a common social norm to reserve judgement, especially when funds are a primary incentive. Other customers, however, were not imposed under the same expectations. While the majority of them were isolated from us, the few who recognized my defiance contributed to shaming. I received this form of punishment mainly in the form of disapproving glances, rather than verbal responses.
I see his eyes and make sure not to meet them, and I put my fist onto his nose to eliminate any vision he might have had. He's hurt, but I keep going. I need to make sure he can't move by the time I'm done with him. I can smell how scared he is. It pours out of him. It reaches up and stuffs itself into my nose.
The struggles, injustice, and difficulty that shop workers have to endure is unbelievable. Simply there to make the shoppers life easier within the store, it’s insane to believe that so many shoppers can be so absolutely rude, disrespectful, and from this chapter, quite racist and sexist. In my experience as a fellow shopper, the shoppers who have been the most disrespectful to the store workers have been elderly people and mothers whose children appear to be allowed to do what they want when they want. Elderly people tend to be disgruntled, crabby, and quite frankly rude, particularly when they are misunderstood or declined of the use of an outdated coupon, and mothers of out of control children also appear to be grouchy and lack enough care
As she was taking away the machine from me, she says she does not mind making fun at students because they tip very poorly to begin with. This has to be the biggest insult I have ever had in a restaurant. I am a student and yes my financial situation is not the best, but I making an investment in myself for the future. And for her to put me down like that even after I did leave a tip, was extremely rude and
This case is like an onion. There are many layers and at the center of this onion, was the person responsible for the leak. If we assume the outer layer was Chairman of the Board, Patricia Dunn, then from the information we have been given, we cannot know for certain, that she knew how the inner layers were going about acquiring the information and getting to the center. The number of layers is uncertain but from what we have read of the case, there were top executives, directors, lawyers and investigators involved. It became a case of who knew what, when did they know, was it legal or ethical, and who was the leak?