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Personal Narrative: A Career As A Healthcare Manager

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I would like to work as a healthcare manager in (my husband’s) medical office. Some of my primary responsibilities would include developing and implementing office policies and procedures, maintaining medical records, submitting claims to insurance companies, managing the administration part of the office as well as supervising the staff professionals such as registered nurses, medical assistants, physician assistants, nurse practitioners and front desk personnel. My job duty would also include training new employees and assessing their performances. With an increasing baby boomer generation, recruitment and retention of healthcare workforce should be at the topmost priority. In today’s business environment, the main agenda of healthcare organizations …show more content…

I believe the process of retaining staff begins during the process of recruiting itself. As a healthcare manager, in order to retain the employees (healthcare professionals) for long-term, knowing their preferences is very essential, especially of those who are not from the same city. This is important because, besides working criteria and salary, often many employees would consider several factors such as weather of the city, school district, local community, family’s choices, etc. during their process of relocating to a new workplace/city. Thus, I would encourage the employees to bring their significant other/spouse with them during the recruitment process so that they can explore the new community and workplace. This would help them in making an informed decision whether they would like to relocate and stay longer in the new city or not. Moreover, during the recruitment process, it is very important to have an open and transparent communication regarding the job description and working criteria’s, since incorrect information would often result in ineffective work performance of the employees as well as earlier quitting from their jobs. Hence, I would provide them flexible as well as challenging work environment along with employee recognition and rewards based on their performance

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