1 INTRODUCTION
The essay will critically discuss the objectives and the constraints of performance management for the Senior Management Service (SMS) in the South African Public service. This essay will begin with a brief definition of the following concept performance management, performance appraisal and Senior Management Service (SMS). Secondly, the essay will discuss the performance process and the performance system. Thirdly, it will discuss three elements of performance management: performance appraisal, performance monitoring and performance planning. Fourthly, the essay will provide discuss the objectives of performance management for the SMS in the South African Public service. Thereafter, the essay will discuss the challengers of performance management for SMS in the South African Public sector.
2 DEFINITION OF CONCEPTS
2.1 Performance Management
According to ( :285)…performance management is defined as the ‘Performance management is the process of identifying, measuring, managing, and developing the perfor¬mance of the human resources in an organization’
2.2
3 EXPLAINATION OF PERFORMANCE MANAGEMENT
4 THREE ELEMENTS OF PERFORMANCE MANAGEMENT
4.1 Performance appraisal
Erasmus, Swanepoel, Schenk, van der Westhuizen and Wessels (2005: 268,269) state that performance appraisal is a formal and systematic process which the job-relevant strength and weaknesses of employees are identified, observed, measured, recorded and developed. The performance appraisal
Performance management is a holistic procedure collectively brings various types of elements that constitute towards the flourishing exercise of people management including, above all, learning and development.
When looking at performance management it can be defined as (1) ‘a process which contributes to effective management of individuals and teams in order to achieve high levels of organisational performance. As such it establishes shared understanding about what is to be achieved and an approach to leading and developing people which will ensure it is achieved.’ We can see from this definition that managing performance is crucial to the overall performance of the organisation and meeting its goals and objectives. This process must then be strategic but also link other aspects of the organisation such as individuals and teams. As defined above, performance management is ultimately about achieving high levels of
This document will outline the new Performance Management System. This briefing note will explain what a performance management system is, the main components of a good performance management system, the link between motivation and performance as well as other information regarding performance management.
Performance Management is a process aimed at improving performance in an effective and efficient manner. It involves following principles that ensure individuals or teams they manage:
Performance management is a tool that managers use to ensure that their companies remain at the top of their competitive edge. The Chartered Institute for Personnel Development (CIPD, 2008), defines performance management as a method by which individuals and teams are managed in a way that achieves high performance at an organisational level. The individuals within the organisation share an understanding of the achievement goals of the organisation. In order to achieve this, a general strategy is created, with each individual within the organisation understanding his or her role and requirements within such a strategy
Performance management is the process of creating a work environment in which people are enabled to perform to the best of their abilities. Performance management begins when a job is defined and it ends when an employee leaves the organisation.
Performance Management is an ongoing process of communication between a supervisor and an employee in an effort to accomplishing an organization’s strategic objectives (Mello 2015). Performance Management occurs throughout the year and provides feedback on expectations, identifying goals and objectives, and results. Based on Mello there are five strategic decisions that has to be made when developing a Performance Management system. The strategic decisions that has to be made are (1) how will the system be used (2) who will evaluate the system (3) what will be evaluated (4) how will the information be evaluated and (5) what methods wills be used to evaluate the information (Mello 2015).
The topic demonstrates dialectically whether performance management is omnipotent or not and provides the next step of performance management—performance improvement. Chapter 8 introduced the 6-step process and three kinds of general purposes of performance management. Performance management is central to gaining competitive advantage (Noe, Hollenbeck, Gerhart and Wright, 2012, p.341). In this report, the topic states that performance management is a process, not a consequence. And it also says that the fundamental purpose of performance management is performance improvement.
Performance Management Within the Workplace The basis of the mainstream of performance appraisals within the modern workplace is one person (a manager or executive) rating one more, an intrinsically individual process. There are distinction such as 360 degree appraisals that include the judgment of others such as clientele and peers/colleagues in the process but it is the action of one person transitory judgment upon another that is subjective in nature and the root cause of many of the problems encountered in the research associated with performance appraisals. Performance appraisals are of importance to the organisation, as they often provide the only measure of an individual's contribution and
Performance management is the integrated process of defining, assessing, and reinforcing employee work behaviors and outcomes (Cummings and Worley 2005). Performance management focuses on understanding, optimizing, and aligning
“Performance appraisal encroaches upon ‘one of the most emotionally charged activities in business life – the assessment of a man’s contribution and ability” (Narcisse & Harcourt, 2008, p. 1152; Thompson & Dalton, 1970, p. 150). The performance management process is a tool organizations use to align the mission and strategic goals with the employee’s expectations. Furthermore, the process can groom employees to perform at their optimum potential (Schanie & Kemper, 2008). There are six primary components of the performance management process that intertwine with each other; without one the system is not whole.
Performance Management is both a strategic (about broad issues and long-term goals) and an integrated (linking various aspects of the business, people management, individuals and teams) approach to delivering successful results in organisations by improving the performance and developing the capabilities of teams and individuals.
The Balme library at the University of Ghana as implemented a performance management (PM) system to serve their diverse customer base. However, there have been issues with the PM system that was put in place. Some issues are the lack of a job analysis, employees are rated on vague items, and management does not work with the employees with feedback or development. Out of these issues the most important one is the lack of training and development by the managers. This issue can cause the greatest amount of trouble with the performance management system that is being implemented by the Balme library.
A performance management is a basically strategic and integrated approach to carry sustained success to organisations by making sure that the employees perform and that senior management is in charge in bringing about changes to the organisation. However in achieving that they develop the capabilities of teams and individual contributions. Moreover this essay will critically discuss objectives and constraints of performance management for the senior management service in the South African public service. It will also define the main terms which are objectives, constraints, performance management, management, senior management and performance. It will also look at the history of public service in South Africa. The advantages and
Performance management is an ongoing process that ensures that employees get the direction, coaching and developmental opportunities that they need to continually improve their work performance. The overall goal of performance management is to ensure that the organization and all of its subsystems are working well together and they