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Patient Satisfaction With Physical Therapy

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Chapter Three - Methodology
Patient satisfaction with physical therapy is used as an outcome variable, by indicating the quality of care provided to patients of healthcare services. Researching patient satisfaction is important to address any issues in the rehabilitation services, such that patients ' needs are better catered for, as well as to improve the marketability of rehabilitation services.
Change is and always has been an inevitable part of life. But for most people change and adversity are difficult paths to traverse, especially in the work settings where the challenges may abruptly alter the ways that work is being performed. Therefore, employee and stakeholder involvement increases transparency in the research process, which is critical for maintaining the credibility of the researcher’s work. For this reason, the best choice for answering the research questions will be the use of a mixture of qualitative and quantitative methods. For the quantitative portion of the study, a questionnaire will be sent to therapists throughout rehabilitation services asking for feedback, with the hope of receiving ten responses in return, on their opinion on why patients are not being able to schedule appointments within a reasonable timeframe of ten days. There is some advantage from the use of a qualitative design, by interviewing the schedulers while sitting alongside of them to get their understanding of why they are having a challenging time with scheduling patients

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