Critical Analysis – NSW procurement of ICT Goods and Services
Introduction
The NSW Government on an estimate spends over $1 Billion on Information and Communication Technology (ICT) goods and services annually. As a key purchaser for various suppliers, it is in power to control and dominate over the growth of the ICT industry around Australia. In the past decade, the NSW Government has made changes to the ICT procurement policy to provide a more predictable and simplified procurement process.
The ICT Strategic Plan
In 2007, the strategic plan named “People’s First- A new direction of ICT in NSW” was developed by the Government Chief Information Office and NSW Government CIO Executive Council. The Plan included the Government’s priorities for the annual $1 Billion expenditure. However, given the rapid development of information technology in recent times, this was a fairly late time to release a crucial document. The strategic plan succeeds in replacing a variety of inconsistent strategies within departments and agencies in the NSW Government with an aim of creating a co-ordinated government-wide approach to expenditure, allocation of resources and planning. It also redirects the spending away from infrastructure such as emails, financial and payroll systems and promotes a more modern approach.
Legislative Frame work
NSW government departments, statutory authorities and other government agencies comes under NSW public services. The NSW public service receive all goods,
1.1 – The systems provided by the organisation allow employees to access databases based on people details who live within the borough. The customer information systems store, update and analyse information, which the council can then use to pinpoint any customer they desire as well as plan ahead future work which will arise in the future with monitory work items. Furthermore, these systems can integrate data from various sources such as the DWP, inside and outside the council, consequently keeping the organisation up to date with internal performance and external opportunities and threats.
Highly publicized incidents such as the federal government purchasing at $500 hammer or $2,500 toilet seat continue to capture headlines as examples of a federal procurement process gone awry, but these notorious examples have become few and far between in recent years, due in large part to significant reforms such as the Federal Acquisition Streamlining Act of 1994 that minimized some of these problems. Despite these substantive reforms, the federal government continues to receive criticisms concerning the manner in which it administers the procurement process. In order to gain new insights in this area, this paper provides a review of the relevant literature to describe the legal and administrative framework and socio-economic considerations of the federal procurement process. A summary of the research and important findings are presented in the conclusion.
The UK Public Services use various types of technology which enables them to do their jobs to the best of their ability. Without this technology, they wouldn’t be able to do any tasks to the high standard that they are able to do now. Technology can be extremely helpful and can save time when fully operational but when it fails it can become more of a hindrance than help. The main problem being, when technology fails we don’t normally have an alternative, or if we do it is time consuming and not a productive method. Technology is always developing which means that more training will be required. This is due to the fact that technology changes from one year to the next. In turn, technology must be easy to manage and understand.
This article makes up Chapter 1 of the free, open access book titled, Information Systems: A Manager's Guide to Harnessing Technology, by John Gallaugher. Please ensure that you read the entire Chapter 1 of the book consisting of 3 parts (Part 1 Introduction; Part 2 Don’t Guess, Gather Data; and Part 3 Moving Forward).
I agree with you that social media plays a big role in our lives. People use Instagram, twitter, snapchat, and Facebook to post pictures or tweets. In the hospital this prohibited. When you take a picture of the patient as Sabina gives the example of the patient with cancer you are being unethical because you aren’t respecting the patient’s privacy thus hurting the patient and nurse relationship. The patient has faith that the nurse is there to help the patient and not cause harm, but by putting them on social media their privacy is being shared with everyone in social media. According to the nursing, “6 tips to avoid problems: remember that standards of professionalism are the same online as in any other circumstance, do not share or post information or photos gained through the nurse-patient relationship, maintain professional boundaries in the use of electronic media. Online contact with patients blurs this boundary, do not make disparaging remarks about patients, employers, or co-workers, even if they are not identified, do not take photos or videos of patients on personal devices, including cell phones, and promptly report a breach of confidentiality or privacy” (www.nursingworld.org).
A public service is a service that is funded by the government or by donations to help the government deliver its actions as effectively as possible. There are two types of public services they are statutory and non-statutory services. The difference between a statutory and a non-statutory service is that a statutory service is paid by tax payers, funded by the government and is set up by the law. They are usually uniformed and highly professional an example would be the Emergency Services and the Armed Forces. A non-statutory service is a service that doesn’t receive a lot of government funding so they are paid by members or the public as they are registered as charities, they are set up by individuals and not parliament and unlike
McKeen, James D; Smith, Heather (2012). IT strategy: Issues and practices (2nd ed.). Boston: Prentice Hall. Kindle Edition.
Information technology has changed the context in which governments must operate. Individual citizens and groups now have the ability to quickly organize and contest or influence the direction and mode of governance. From 24/7 news to flash mobs to blogs to political tell-alls, the rapid flow of information demands rapid results from systems of governance. How has information technology compressed the ability of governments and organizations across the board to implement long-term strategic planning? How has information technology redefined sovereign and cultural borders? How can the government leverage information technology to “fight back”? What kinds of skills and resources are needed by both the people sending the message
In this view governments are small, protectors of individual choice and focussed on the wealth creation that will trickle down to the more vulnerable. This Strategy was commissioned by the State Government but it only has some of the policy levers to tackle cost of living. Income support is a Australian Government matter as are most of the macroeconomic levers influencing the cost of living. Also taxation revenues are dominated by the Australian Government, and state taxation accounts for only a small proportion of total government revenues. Nevertheless there are goods and services over which the State Government has some control of pricing policy. Within these constraints, the Strategy focuses on feasible options for the State Government to pursue. The aim is to identify a framework and set of actions that can be delivered in the context of an already tight State Budget. This is especially important given that the State's revenue base is already largely regressive, that is the poor pay relatively more. In times of fiscal constraint where State Government departments and Government Business Enterprises (GBEs) are to find savings, they often turn to strategies, which are also regressive. In recent months we have witnessed an array of responses by departments and GBEs designed in part to improve their bottom lines. These responses include increases to user charges such as public housing rents and adult education fees,
Public sectors are government controlled services that provide for both basic and essential needs of the general community. The content of government sectors varies between countries, however in most countries these include Police, Health care, Fire brigade, Military, Public transport etc. (PrivacySense.net, 2014).
Hamlet's actions display something of a madman. Hamlet’s madness contributes to the many examples that his insanity in fact seemed real. Few people believe his insanity seemed faked or feigned. Nevertheless Hamlet's actions can get confusing, since he could be deeply in love one minute, then talking and screaming to himself the next. These events that have occurred may have altered Hamlets life, by leaving him horribly troubled, and in a state of madness.
In the novella “Animal Farm” written by George Orwell, we see many different themes. It goes from talking about power, to talking about democrats and socialists. We are going to be talking about education. This will show you that all of the animals other than the pigs have a lack of education. It will show that being illiterate and innumerate is very dangerous in society. There are no perks to being uneducated but, there are many disadvantages. Being taken advantage of, being tricked, and having less rights. All of these things show how having a lack of education is dangerous.
The area of informatics has been around for many years. In Australia, we see the larger companies implementing these systems to a greater extent. As
This paper will discuss the processes and pitfalls faced by Information Technology managers in today’s world of business. Today’s IT managers need not only be savvy about existing equipment and upcoming technology; but must also understand the budget issues they face and how to properly address them. The IT manager is asked to look into a crystal ball and predict what products will be beneficial and which requirements can be cut from the budget. They must be able to differentiate between the new shiny fad and products that will be a true asset to the company’s visions and goals. An IT budget can no longer be a static number on the company’s finance sheet; it must be a clear vision of the department’s future spending while falling in line with the goals and expectations of the company.
1. How has the global economic downturn, discussed in the opening profile and throughout this chapter, impacted jobs outsourcing in the BPO industry?