preview

Nt1330 Unit 9 Final Report

Decent Essays

• Get workers to work more efficiently together.
• Departments start communicating better. How do we do that?
• Break down barriers between Staff
• Close the gap between top management and workers
• Motivate staff to perform better
• Increase Productivity
I am very much looking forward to our Leadership team offsite at which we will have the extended leadership in attendance for one of the days. There is much for us to discuss and rather than requesting you undertake a lot of pre-work I wanted to simply ask you to review some of my thoughts and expectations of us all on leadership and in particular dealing with the increasingly complex leadership landscape we collectively need to navigate.
20th Century leadership is no more - hitherto leadership …show more content…

The test of empathy in your relationships is when something goes wrong (and it will), does the person offer to problem solve and help or do they point the finger. In most cases people have transactional style relationships where they look to assign blame rather than problem solve and help. Empathy based relationships allow you to get more done and faster when operating in the matrix and leading horizontally. For empathy to develop in your relationships, you need to invest in people when you don’t need something. You need to look for ways to help them be successful by supporting them, helping remove obstacles and looking for co-authorship opportunities rather than trying to win for yourself. When we make this one of our management habits, trust and empathy will begin to form in your relationships and be part of our operating style, increasing our leadership efficiency and …show more content…

Trust is the output of your behaviours and actions of you as a leader and it either builds or erodes over time. Ineffective leaders often don’t get this element of their personal accountability. Importantly, if you don’t build trust and mutual professional respect you cannot be an effective horizontal matrix leader. You must also assume good intent of your team and business partners rather than suspicion and derision so when something does happen (and it will) you are showing empathy in your own relationships by seeking to understand instead of becoming emotional and seeking to assign blame. This is something each of us need to make one of our personal management habits.

Influencing habits - this is one of the most sophisticated tools in your leadership tool kit and too few executives can influence at the degree necessary to be effective in a matrix horizontal environment. Influencing outcomes needs to be a core skill for each of us to develop and practice. The basic elements of effective influencing are as

Get Access