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Mercury Swot Analysis

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MercuryPay Transaction Fee: Yes, undisclosed • Swiped: • Keyed: E-Commerce/Online Payments: No POS Payments: Yes, undisclosed • Swiped: • Keyed: Mobile/Wireless Payments: Yes, undisclosed • Swiped: • Keyed: Mobile App Ratings: • Google Play Store: NA • Apple App Store: NA Time in Business: 2001 BBB: Accredited, A+, http://www.bbb.org/new-mexico-southwest-colorado/business-reviews/credit-card-processing-service/mercury-in-durango-co-99122856 Introduction Mercury was founded in 2001 and is headquartered out of Durango, Colorado. Previously Mercury was a reseller for Global Payments, but the company was taken over by Vantiv in 2014 and is now an exclusive reseller for that processor. Mercury has approximately 500 …show more content…

This service provides you with the ability to give your customers cash back rewards for their purchases. You can also accept mobile payments via plastic to mobile card conversion. Additionally, they have automated and manual reloading of card balances based on your preferences. There is a Card Studio website where your customers can purchase personalized gift cards online. And there is a card registration process that protects cards against loss or theft. They also have a merchant-branded customer website with unique card management features. MercuryGift - Gift Cards MercuryGift is a comprehensive gift card service that offers free unlimited transactions for merchants who are also processing credit cards with Mercury and a multitude of affordable gift cards and merchandising material to fit within your budget. Gift cards are great for adding new revenue, as well as building your brand and increasing your brand's exposure. They also help to increase ticket size and traffic. And you can easily manage your gift card sales for one location or your entire portfolio. Merchant SecureAssist - PCI …show more content…

They have 58 complaints within the last three years and 31 complaints within the last 12 months. Almost all of those complaints are comprised of billing and collection issues, which seems to indicate that they might be due to their resellers not properly disclosing the company's terms of service. Additionally, a majority of those complaints might be due to the fact that many of their fees are scattered among the fine print in their contract. Therefore, if the sales agent does not point them out, any merchant who doesn't take the time to thoroughly read the contract would probably assume

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