Good morning, ladies and gentlemen. Thank you very much for joining me today. I’m Patricia Simmons, CEO of Product Manager at Matterhorn Health. As a mentioned in a press conference a couple of months ago Matterhorn Health launched its new product the GlucoGauge a blood glucose monitor which was specifically designed with our customers in mind to provide them with the highest quality product that would easily allow them to better manage their glucose levels. Matterhorn Health is committed to quality and excellence to meet our customers’ needs and expectations, therefore research and development worked diligently for three years in making the GlucoGauge device. Since the release of the GlucoGauge device, we have been made aware of customers and physicians complaints due to the inaccurate reading from the GlucoGauge device. Therefore, the Matterhorn Health team conducted an intensive internal investigation to try to find out what was causing the problem on the inaccurate readings, and based on our findings and feedback from hospitals and physicians, we have …show more content…
We made changes by revising the GlucoGauge device instruction package to make it easier for customers to understand on how to properly use the device and insert the test strips correctly. We are currently shipping out new replacement devices to those customers that currently own a GlucoGauge device. We have spent a total of $510,000,00 in updating our instruction package and making it available in different languages as well as adding Chinese and Portuguese, which were the languages that were most in need. And a $140,000,00 on communication campaigns were our field sales force would visit doctor’s offices and help patients on how to properly use the GlucoGauge device. We are confident that the steps we have taken on these issues will solve the inaccurate readings in the GlucoGauge
I am writing this memo to let you know that Matterhorn Health is going to replace the malfunction devices in the very short time. As you have already heard, that we are facing the complaints from the customers and physicians on the performance of our new product, GlucoGauge that we have launched several months ago.
Ordering 10units of soluble insulin for a slightly raised blood glucose level of 8.4mmol/L (Mistake).
At Yale New Haven on the medicine floor SLA 4, the nurse manager identified the need of education on both the hyperglycemia and diabetic ketoacidosis protocols. The nurses and doctors were not aware of the steps outlined in the protocol that needed to be followed. There have been several incidents across the hospital of orders not being correctly prescribed by physicians and nurses following through with these incorrect orders, therefore seriously effecting patient outcomes. Specifically on SLA 4 there was a recent incidence of a patient coming off of an
This change and improvement in the scanning rates has caused a consistent decrease in the rate of medication errors per 1,000 patient days from 0.74 in July 2015 to 0.23 in October 2015, and 0.24 in November and December 2015. The nursing leadership team, with clinical nurse input, will continue to identify system weaknesses that can be improved to limit overrides by the nursing staff; such as identifying medications that do not scan, or are lacking a
Remember yesterday our conversation over the phone when you help me with the question about the claims in Cerner and on that conversation I mentioned that I'm working with Highmark health options claims from Ezclaim. Well yesterday I start transferring all the claims that we still have the 2ndry portion pending to be paid by the payer and I nototice that transfer all this claims information to CERNER when we receive the primary payer payment already is a lot time consuming b/c we need to enter all the claim information plus all the EOB information from the primary Insurance so this proccess is a lot to do specially when the patient had more than one claim. I was thinking all night How we can get this process more easier to get it done and get results more faster.
Although, mistakes can best be prevented by designing the health system at all levels to make it safer to make it harder for people to do something wrong and easier for them to do it right (Andell, 2015). Developing and testing new technologies to reduce medical errors on a large-scale demonstrates projects to test safety interventions and error-reporting strategies (Andel, 2015). The barcode scanning system had a great impact on lowering the odds of an error reaching the patient. Additional things found in the study, that there were wrong dose, omissions, and communication errors that were considered as a “common error”. Overall, medication error rates decreased when there were pharmacist on duty at least 40 hours or more a week, and having the barcodes system support (Cochran et al.,
Radley, D., Wasserman, M., Olsho, L., Shoemaker, S., Spranca, M., & Bradshaw, B. (2013). Reduction in medications errors in hospitals due to adop
need for increased understanding of the economic, and societal seriousness of diabetes and its complications, and of the escalating costs to individuals, families, workplaces, society and governments.
AW: Speaking of the new project: when we told our viewers that we would be speaking with you many of the fans BEGGED us to get more details on an upcoming rock project. They want to know basically anything you can throw at us. Do you have a release timeframe in mind? A single in the works? Is there anything about that project you could tell us that you’re excited to speak about?
Improving relationships between patient-provider will increase communication which is essential to improve outcomes and lower healthcare expenditures. According to the World Health Organization (WHO) there are about 350 million people suffering from diabetes mellitus (DM) and by 2030, diabetes will become the seventh leading cause of death worldwide with diabetes deaths expected to raise by 50% by the next 10years. (http:/ /www.who.int/features/factfiles/diabetes/en/index.html.) Cases of diagnosed diabetes cost the United States an estimated$245million in 2012. This cost is expected to rise with the increasing diagnoses. (Center for Disease and Control and prevention).
My father, Doug Hibbs recently lost his job from a private company where he worked as a result of complaining about the healthcare system. He's also put on probation. Here in Canada,we do have the right to free speech.
The primary objective of this project is to find out the impact of an elevated BG level in the development of SSI in the postoperative diabetic patients and to prevent the SSI. To achieve this goal, the BG levels of these patients need to remain within the normal limits (Boreland, Scott-Hudson, Hetherington, Frussinetty & Slyer, 2015). The proposal consists of four steps. The first step is to educate the postoperative diabetic patients about the significance of tight glycemic control and monitor their BG levels (Sehgal et al., 2011). In the second step, the discharge nurse will provide a BG monitoring record to all the discharged diabetic patients who had surgery. The nurse will instruct these patients to perform
Medication errors are the most frequently identified error that occurs in healthcare settings. To minimize these potential errors the five ‘R’s were put into affect. They include, right patient, which can be done by nurses checking their patient’s wristband, or asking name and date of birth. Right drug, the
Obesity is becoming a more common phrase when speaking about the American lifestyle, but many people don’t actually know
The case study performed by the Journal of Emergency Nursing found that there are several factors that can affect the accuracy of blood sugar testing, and whether it is effective to use the first drop. In cases where patients’ hands are washed with soap and water before providing the sample, there was little significant difference between the value of the first and second drop. If a person does not have washed hands, and there is a possibility of dirt or glucose present on the fingers, the second drop is going to be more accurate (Palese, 2016). There is also a concern that “the first drop could contain more interstitial fluid … dilution of the first drop of blood with