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Matterhorn Health Persuasive Speech

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Good morning, ladies and gentlemen. Thank you very much for joining me today. I’m Patricia Simmons, CEO of Product Manager at Matterhorn Health. As a mentioned in a press conference a couple of months ago Matterhorn Health launched its new product the GlucoGauge a blood glucose monitor which was specifically designed with our customers in mind to provide them with the highest quality product that would easily allow them to better manage their glucose levels. Matterhorn Health is committed to quality and excellence to meet our customers’ needs and expectations, therefore research and development worked diligently for three years in making the GlucoGauge device. Since the release of the GlucoGauge device, we have been made aware of customers and physicians complaints due to the inaccurate reading from the GlucoGauge device. Therefore, the Matterhorn Health team conducted an intensive internal investigation to try to find out what was causing the problem on the inaccurate readings, and based on our findings and feedback from hospitals and physicians, we have …show more content…

We made changes by revising the GlucoGauge device instruction package to make it easier for customers to understand on how to properly use the device and insert the test strips correctly. We are currently shipping out new replacement devices to those customers that currently own a GlucoGauge device. We have spent a total of $510,000,00 in updating our instruction package and making it available in different languages as well as adding Chinese and Portuguese, which were the languages that were most in need. And a $140,000,00 on communication campaigns were our field sales force would visit doctor’s offices and help patients on how to properly use the GlucoGauge device. We are confident that the steps we have taken on these issues will solve the inaccurate readings in the GlucoGauge

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