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Marketing Research Report

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Marketing Research Report
James Bower
Liberty University

Marketing Research Report
Introduction
The question of proper ways to manage a company’s brand in the 21st century cannot be answered without discussing the use of social media outlets in today’s market place. Social media is an outlet source that allows companies to show their products and services at little to no price. Because social media outlets are at such a low cost and reaches a huge consumer base it has become a major factor over the past fifteen years in society. However, are these good enough reasons for a company to use social media as a marketing tool?
Research Problem The research problem to be addressed in this report is would the use of social media …show more content…

7) not just to expose the business to the public. Using social media has its advantages; however once the business gets the “fan” base for is that all the business need to do? In a Huffington Post article by Lisa Wirthman (2013), she concludes that “successful social media marketing isn’t just measured by the size of a company’s fan base. Even more important than how many fans and followers your company can gain, is how many it can actually keep” (para. 1). This means that even though using a social media outlet is important it is not enough to just “post things” to the business’ social media avenue of choice, the business also has to provide reasons for the consumer to want to stay with this business. A great example of a business using social media as a means of marketing comes from a Huffington Post article by Ingrid Saunders, the founder and CEO of popexpert.com. Saunders (2014) stated that without the use of social media her business would be “somewhat like a tree falling in the forest” (para. 4). For her company, that now has a staggering 400,000+ followers on Twitter alone, the best way to market her company was to use the vices of social media to catapult her business to the next level. Saunders continues by saying that “if you are a small business owner and are not a regular contributor to the primary social networks, you are likely missing out” (para. 7). This again shows the need for social media

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