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Legal Case Management Case Study

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Meta Description Legal case management for legal aid offices presents special challenges. See how Legal Files can meet them all to save time and money. Legal Files Provides Legal Case Management to Legal Services of Connecticut Providers of legal aid services need effective case management solutions Legal aid offices are different from other law offices, and they need specialized case management solutions to meet their needs. For example, legal aid providers must perform client income eligibility determinations, while also collaborating with offices around the state. Legal Services of Connecticut faced these challenges, and it selected Legal Files to help overcome them. Legal Services of Connecticut had several legal case management challenges The Legal Services Programs in Connecticut are comprised of four nonprofit organizations that provide free legal assistance in civil matters. The programs are tailored to …show more content…

According to Kathy Daniels, IT Administrator for the Connecticut programs, “We spent over a year looking at case management programs. We wanted something that took legal services needs into consideration and that would give us a robust, but user-friendly product.” Legal Files Enterprise provides the case management and eligibility/intake features that Legal Services of Connecticut was seeking. “In Connecticut, we have an LSC funded statewide telephone intake office and nine other offices serving the entire state,” Daniels said. “That meant that a case management program had to handle everything from a basic legal services intake to a large litigation case. Not only does Legal Files do that, but it also has a good eligibility module and the ability to transfer cases between our offices with just the click of the

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