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Jones Regional Medical Center Case Study

Satisfactory Essays

Vidhi Patel Ohio Dominican University Course (MHA 540 17FA02) Case 16 11/21/2017 1. If you were the CIO of Jones Regional Medical Center during this system failure, what steps would you take during the outage? What steps would you take after the outage to reduce the likelihood of a reoccurrence of this problem? • Identify the issue and contact correct resource to resolve the situation. • Start the restore process which would involve contacting the appropriate technical support staff, explaining the problem to the technician. • Initiate the system down time plan. • Call in extra resources. After the outage occurs, I would update the system. Next, outline the workflow that the staff will use to continue providing and documenting

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