BSBMGT407 Apply digital solutions to work processes
As part of your role of John’s Bakery manager, you are required to:
Part A: Utilise digital workplace information:
1. Review current organisation documents and policies and external information regarding workplace digital applications to:
a) Discuss John’s Bakery digital application’s strategic goals, strategies and compliance requirements
John’s Bakery digital application’s strategic goals:
• Improve market share or customer base to 40% within 1 year: Currently John's Bakery only has 20% market share of all market in the area. The goal is to double the market share within one year by adopting digital marketing and customer service strategies.
• Increase the business efficiencies and cost
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That is why many went out of business when competitors with better operating practice joining the market. Therefore, it is critical that John's Bakery optimise its operations to save costs while preserving product quality.
John’s Bakery digital application’s compliance requirements:
• Anti-discrimination and equal employment opportunity :When hiring staff, it is illegal to discriminate against particular groups because of their look, gender, skin colour, religion, sexual preference, and several things prescribed by the anti-discrimination laws. John's Bakery strives to provide equal employment opportunity to everyone in the community who has legal right to work and possesses required skills.
• Insurance :Before a business can start the operations, it is required by the council that the business has appropriate insurance for the type of business being run in order to cover the damage and liability that might occur while running the
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b) Consider and explain all the organisational plans that required the application of workplace digital technologies
• Business plans :The first thing that needs to be done before a business can actually be started is making a business plan. This outline what the business is expecting to do, who are the stakeholders, and where and how it will operate. Without business plan there will be no guideline for the management to follow.
• Financial plans :Second thing that needs to be done after business plan is complete is financial plan. A business needs investment capital. Financial plan outlines how to get the capital, for how much and for what purpose. It will also outline how the money should be spent on each project or items within the business.
• Marketing and promotion plans :After business plan and financial plan, marketing and promotional plans are necessary. The business needs to expose itself to potential customers. Early marketing campaigns can be extensive and expensive, but they are critical. Without this nobody will know about the business and its
2. What are the benefits to businesses (and others) of using information technology for doing work tasks?
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Phase 3 tasks 1 Components of technology systems Questions 1-4 for Group project, part 2:
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