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Jetblue Legal Issues

Decent Essays

Introduction
JetBlue Airways is a passenger airline founded in 1999 by David Neeleman. Neeleman aimed to provide the customer with first-rate service at reasonable prices. In order to ensure this strategy, JetBlue had to recruit and hire the right people to complement its core values. The company encompasses five core values: safety, caring, integrity fun, and passion. JetBlue uses a targeted selection process to identify employees which fit the company values. However, this approach can lead to equal employment opportunity legal challenges.
A. National Laws Equal Employment Opportunity Laws provide guidelines for designing Human Resource systems in an organization that are legal, ethical, fair and justified, thus protecting both …show more content…

Job content determines whether the jobs are equal and allows women to be paid based on what they can do, or the conditions of the job, rather than because they are born women. The Equal Pay Act is relevant to JetBlue because the airline employs both male and female pilots, flight attendants, mechanics and other airline staff. However, JetBlue offers a range of compensation and benefit packages to ensure equal pay to all employees, male and female. For instance, customer service representatives and ramp workers are paid an increased rate of a dollar more per hour than the rate at the airport, plus shift differential. JetBlue also offers above industry standard pay and benefits, flexible work schedules, and substantial opportunities for advancement. Compensation packages are designed to the needs of the employees and are immediately provided to employees without a probationary period.
• The Age Discrimination in Employment Act (1967) protects individuals age 40 and older from discrimination in all aspects of employment (Society for Human Resource Management, 2012). JetBlue embraces these employees by tailoring compensation packages to prepare those concerned with their upcoming retirement. In fact, JetBlue values the experience and expertise of its pilots and offers compensation packages to retain them such as 401k benefits and stock options. …show more content…

(Lewis, 2007). JetBlue uses a targeted selection process. When JetBlue began its hiring, recruiters looked for applicants who displayed integrity, as well as, showed traits consistent with its core values of safety, caring, integrity, fun, and passion. The interview process for both mechanics and pilots are built on these core values to ensure the right cultural fit. During the interview process, applicants are asked to recall incidents from previous jobs and describe how the situation was handled along with the consequences of the actions. JetBlue hired applicants who did not compromise on the safety of passengers such as a mechanic who did not certify an aircraft because it did not comply with safety standards. JetBlue hired this mechanic because his attitude fit with the standards set forth by JetBlue. On the other hand, a pilot who was arrogant was refused employment. In pilot recruitment, pilots are required to be computer savvy, but they also need to fit the culture of the airline. The company covered the cost of pilot training, unlike other airline carriers, therefore, the aspect of being a cultural fit is important to control attrition costs. If an employee leaves after the company invests in training, it would be

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