Introduction
JetBlue Airways is a passenger airline founded in 1999 by David Neeleman. Neeleman aimed to provide the customer with first-rate service at reasonable prices. In order to ensure this strategy, JetBlue had to recruit and hire the right people to complement its core values. The company encompasses five core values: safety, caring, integrity fun, and passion. JetBlue uses a targeted selection process to identify employees which fit the company values. However, this approach can lead to equal employment opportunity legal challenges.
A. National Laws Equal Employment Opportunity Laws provide guidelines for designing Human Resource systems in an organization that are legal, ethical, fair and justified, thus protecting both
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Job content determines whether the jobs are equal and allows women to be paid based on what they can do, or the conditions of the job, rather than because they are born women. The Equal Pay Act is relevant to JetBlue because the airline employs both male and female pilots, flight attendants, mechanics and other airline staff. However, JetBlue offers a range of compensation and benefit packages to ensure equal pay to all employees, male and female. For instance, customer service representatives and ramp workers are paid an increased rate of a dollar more per hour than the rate at the airport, plus shift differential. JetBlue also offers above industry standard pay and benefits, flexible work schedules, and substantial opportunities for advancement. Compensation packages are designed to the needs of the employees and are immediately provided to employees without a probationary period.
• The Age Discrimination in Employment Act (1967) protects individuals age 40 and older from discrimination in all aspects of employment (Society for Human Resource Management, 2012). JetBlue embraces these employees by tailoring compensation packages to prepare those concerned with their upcoming retirement. In fact, JetBlue values the experience and expertise of its pilots and offers compensation packages to retain them such as 401k benefits and stock options.
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(Lewis, 2007). JetBlue uses a targeted selection process. When JetBlue began its hiring, recruiters looked for applicants who displayed integrity, as well as, showed traits consistent with its core values of safety, caring, integrity, fun, and passion. The interview process for both mechanics and pilots are built on these core values to ensure the right cultural fit. During the interview process, applicants are asked to recall incidents from previous jobs and describe how the situation was handled along with the consequences of the actions. JetBlue hired applicants who did not compromise on the safety of passengers such as a mechanic who did not certify an aircraft because it did not comply with safety standards. JetBlue hired this mechanic because his attitude fit with the standards set forth by JetBlue. On the other hand, a pilot who was arrogant was refused employment. In pilot recruitment, pilots are required to be computer savvy, but they also need to fit the culture of the airline. The company covered the cost of pilot training, unlike other airline carriers, therefore, the aspect of being a cultural fit is important to control attrition costs. If an employee leaves after the company invests in training, it would be
JetBlue Airways, based in Forest Hills, New York, was founded in February, 1999, by David Neeleman, the son of Mormon missionaries. He was born in Sao Paolo, Brazil, but raised in a tightly-knit Mormon family (Gajilan, 2003). After serving as a Brazilian missionary during college, Neeleman returned to his family’s base in Salt Lake City and began an enterprising condominium rental business.
The Oklahoma Small Claims Court is a low cost way of resolving legal issues when there is less than 7,500 dollars in dispute. Most states have small claims divisions where disputes are limited to those involving less than a specified amount of money in controversy. Within a small claims court, the procedure is informal and generally there is no appeal from a judgement. The losing party however, has the right to a trial de novo in a higher court. A “trial de novo” is a completely new trial that ignores the earlier result in small claims court. Since the amount currently in question is a 1,525 dollar contract, the plaintiff can seek relief for breach of contract in Oklahoma Small Claims Court. It is convenient for my friend that the contract in question does not have an arbitration clause because if it did my friend would be unable to take this breach of contract to court.
JetBlue Airways Corporation was formed in August 1998 as a low-fare, low-cost but high service passenger airline serving select United States market. JetBlue's operations strategy was designed to achieve a low cost, whilst offering customers a pleasing and differentiated flying experience. JetBlue has had a successful business model and strong financial results during that period, and performed well in comparison to other airline companies in the US during the period between 2000 and 2003. It had been the only other airline apart from Southwest airlines, to have been profitable during the aftermath of the September 11, 2001
JetBlue is known as the airline that promises, and also delivers. JetBlue delivers Air flight of the future, with new jets and the lowest fares available. JetBlue has proved to the world that one can have it all. JetBlue’s Airways started in 2000 with the mission as stated by the founder Neeleman: “to bring humanity back to air travel by offering passengers low fares, friendly service, and high-quality product” (Ford, 2004, p.139). JetBlue has five core values that they operate by on a daily basis, which includes, safety, caring, integrity, passion and fun. JetBlue continues to adapt to the changing environment, and its community by evaluating the risks and
Founded by the discount airline veteran David Neeleman in 2000, JetBlue Airways has quickly become one of the largest discount airlines in the United States. Starting primarily by serving the East Coast, the airline has since expanded throughout the country and entered the international market. The reasons for its early success are numerous: JetBlue entered the market with one of the largest levels of liquidity of any start-up airline; it met the needs of customers’ whose primary concerns are price and route; and it successfully defined its brand and differentiated itself
Jet-blue Airways is American low cost airline head quartered near New-York city. It’s foundedin August 1998 by David Neeleman with Joel Peterson as a chairman and David Barger as apresident and CEO. By late 2006,like some other airlines, JetBlue faced some softening demand and high cost due to the increase in fuel prices. Barger realizes that JetBlue needs to take further steps to slow its rate of growth. Barger was not sure about the reductions across E190 and A320. The E190 showedpromising growth opportunities and challenges for JetBlue. At the same time, the A320 wasconsidered as proven plane that had succeededover past 6 years. Most of the airline industries were using hub-and-spoke system and point-to-point services. Due to this service, South West Airlines showed consistent profits. After September 11th, the airline industry experienced trouble due to attack. Looking at the history of Jet-blue, it started with just 10airplanes in 2000 and by 2011 the company planned to have 290 planes in service. To support customers, Jet Blueprovided
There are two major strategic issues facing JetBlue. The first is that the company is growing very rapidly. This brings with it a number of critical challenges, such as recruitment and selection, maintaining the corporate culture, and maintaining high service levels. Secondary goals associated with this are maintaining safety standards, finding profitable routes to occupy and avoiding a unionization drive. Growing a company this rapidly is possible given the strong initial financing that the company has, but challenging in that the faster the airline grows, the more difficult it will be to find the right people and the right routes. The company can grow rapidly while plucking the low-hanging fruit but these tasks become more difficult over time.
JetBlue is a low cost US airline. The firm was founded by former Southwest Airlines employee, David Neeleman, and incorporated in 1998 in Delaware. The firm was not originally known as JetBlue, the initial name was NewAir. The plans for the new airline were announced by Neeleman in February 1999, and in April an order worth $4 billion was given to Airbus for up to 75 new A320 aircraft, at the same time leases were arranged for 8 aircraft. The firm gained exemptions for 75 take off and landing slots at JFK Airport in September, takes delivery of the first aircraft in December, and officially starts flights on 11 February 2000 (JetBlue, 2012). The first was being between JFK
David Neelman realized his vision of creating an airlines company that is focused on customer service by starting JetBlue. During
David Neelman realized his vision of creating an airlines company that is focused on customer service by starting JetBlue. During
Throughout the years the United States has faced many challenges with equal employment opportunities for everyone. The United States has developed The Equal Employment Opportunity Commission, also known as the EEOC, to enforce laws that help prevent everyone from being treated unfairly when it comes to employment options. The EEOC has established stipulations and overlooks all of the federal equal employment opportunity regulations, practices and policies (“Federal Laws Prohibiting Job Discrimination Questions and Answers”). Some laws that have been passed are the Equal Pay Act of 1963, Title VII of the Civil Rights Act of 1964 and Age Discrimination in Employment Act of 1967. Although some discrimination is still a problem, all of these
JetBlue is an American airline company whose headquarter is located in the New York City. They are a low-cost airline who is rapidly growing in the Unites States. According to Wikipedia, “David Neeleman founded the company in February 1999, under the name "NewAir.” Many of their approach come from Southwest Airlines include low prices airfares. However, they differ in the amenities offered to the customers.
JetBlue Airways has been affected by key external factors. The political factor that has affected JetBlue is the resentment towards union formation. Currently, JetBlue is a non-union company. This helps it keep its fixed costs low. Further, there are positive
JetBlue is related to three types of the management concepts in my personal understand, they are: product and marketing. First of all, in product concepts the company focuses on offer the best to fulfill their customer’s expectation “holds that consumers will favor products that offer the most in quality,
JetBlue is a pro at utilizing its resources and structure. As such, JetBlue has proven to be efficient in its internal environment. Out of the physical and human aspects of the internal environment JetBlue focuses on human as the key factor. JetBlue views its employees and their skills as the key to a successful structure by emphasizing elements of loyalty, satisfaction, service quality, productivity, capability, and output quality. JetBlue reflects a culture of employees that understand how to retain customers and can perform under various situations with an equally varied consumer base. In addition to human capital, JetBlue uses physical assets to set them apart from the rest. The airline fleet of JetBlue is very precisely selected. From its new Airbus A321 to its Airbus 320, JetBlue prides itself on comfort and luxury. Other perks offered by JetBlue include lower priced airfare compared to that of its competitors and in-flight entertainment options that succeed its competition. Internal weaknesses include a