Case Analysis: Jensen Shoe
Introduction Jensen Shoe explains a situation between an employee (Lyndon Brooks) and his immediate supervisor (Jane Kravitz). Here, both parties came into a situation with different motivations and perceptions. Brooks felt that he was being demoted by being taken off the line management and this interfered with his plans of advancing within the company. While, Kravitz also wanted to be a successful manager and have her team complete their task at hand. The initial working conditions started off well however, it took a turn for the worse once Brooks voiced his concern with his ability to complete both of his s.o.’s. This led to more discussions and they renegotiating how much work Brooks was to
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Also, he was embarrassed by the extra attention that she gave him after he completed his environment project. His insecurities regarding his past work could have played a factor in it, and it shows that sometimes the Hawthorne effect does not necessarily always increase job productivity and satisfaction. Brooks came into this with a whole different set of motivations. He had his own agenda to advance within the company, get back into line management, and have upper management recognize his worth. Thus, because of the extra attention that he was receiving he produced high quality work for the environmental project. Also, he planned to use the San Diego trip as a way to explore outside job opportunities. As a result of his lack of enthusiasm, Kravitz then pushed harder for him to complete his task on time. Brooks then started to question whether she was on his side and felt that she was being unreasonable with his request. He grew wary of her and felt that she was only in it to advance her own career. Here, selective perception is playing a part, because he is now only trying to find the things that support his conclusion that Kravitz is no longer supporting him. In addition, there is an issue with over confidence bias. Brooks over estimates his own abilities and adamantly believes that he should be in management. Due to his superior attitude, it prevented him from being an effective team member under Kravitz’ management.
Kravitz’s Standpoint Kravitz
Jack Early was recently hired to be one of the higher-level managers. Jack had completed his M.B.A at one of the more well-known universities, and applied his knowledge and training, that he gained in school, to his work at Rockmont. He made such a good impression in a relatively short period of time, that he received many commendations and an early salary adjustment.
4) Pamela Jones was going to be transferred to another position in a branch about 100 miles from Vancouver. Do you think it is only her husband’s work that makes her reluctant to take this position? What other motivational elements
At the beginning he was told to report to Jenkins, however, once he got to the site he was assigned to Jeff Hardy. After the company reorganization, he found himself wondering whether he should report to Knight or Hardy. However, despite the confusion, he never brought up this question to Hardy, Jenkins or Knight. He perhaps then fell into the trap of a “bosssubordinate relationship” and went with the structure he felt was assigned without truly understanding its reasoning. ii. He didn’t take enough time to understand HQ’s perspective on various issues a. Replacing the chief engineer, rejecting frequency reuse patterns, or failing to get sign off on agreements for GMCT cell sites indicate failures in managing upward management relationships. Problem #2: Employee Dynamics Strengths 1. Peterson was committed to building an empowering environment for employees. i. Peterson called weekly construction meetings, which invited all to report on the company’s weekly progress and issues. Shortcomings 2. He failed to consider alterations in team dynamics when making hiring and salary decisions. i. He hired Trevor at a higher salary rate to the resentment of other employees, causing significant damage to the trust and respect between employee and manager.
His bosses had a “I win, you lose” mindset. On the other hand, what they could have done is to collaborate with Andrew to a solution that solves both of their problems and helps both sides reach their goals, which is a collaboration. Even if this could not have happened, even the compromise approach would have led to a better outcome than the prejudice-aimed outcome portrayed by the leaders of the
McNeil was not able to perform to expectations due to her family obligations and had to face constant pressure from Walter who together with the rest of the team were proven to be working longer and with better results than McNeil. But due to a lack of awareness, flexibility and certain tolerance measures within the company she was subjected to discrimination and the threat of termination.
White: The problem with Bob White is that even after retirement, he still had huge influence on White Cap’s management and employees, since they were used to his friendly and employee-oriented management style. Changes in management style could incur negative response within the company. To deal with White’s legacy, Browning should make current employees known he’s achievement and capabilities to accept and trust him. Also, he should persuade the employees the changes are necessary due to new competitors and new technologies in market.
Ellen and Jack were both initially appointed as the co-manager to the SI project, however, from the organizational structure perspective, the power was not equally distributed between the two participants: Jack clearly had much more commanding authority than Ellen. With Andrew involved in a distance manner and
The primary problem in this case deals with a source of tension between two employees that have recently received promotions. There are various individual factors that may be a source of conflict that the case points to; however both parties need to look beyond their own personal perspectives in order to move towards the organizational goals. In the case of Thomas Green, he certainly has a lot of maturing to do before he is able to perform well as the next stage in his career development. In the case of his supervisor, Mr. Davis, he must also learn how to help disgruntled employees fill into their position in their new roles without any personal feelings get in the way. Several observations were made as to how both employees could address the problems. However, given the fact that both employees are new to their roles, the best case solution may involve a more senior management professional getting involved and setting a good example for both employees by resolving the sources of conflict and aligning them towards organizational goals.
Based on what you know so far, evaluate the Brooks approach to workforce reduction? What did Brooks do right and what did they do
Evaluating his approach to bringing about change in his organization. Comparing his approach with that of Jack Welch.
Though the issue looked like personal conflicts on the face, it actually stems from the friction between two departments fundamentally different in their working methods and thought processes. The fact that the two managers, Ellen and Ronnie, with different working styles leading these two departments has only compounded the problem. Ellen’s complaint was that Ronnie’s team is not sending their timesheets in time, which is leading to late payments from the insurer and shortage in cash flow. Even Ronnie acknowledges this but the solution appears to be different in each other’s minds. Ronnie is adamant that they just need more time, while Ellen is saying that genuine effort is required, not just time extensions. As much as
During the conversation between Ron Davis – the relatively new general manager of the machine tooling group at Parker Manufacturing and Mike – a plant manager who reported to Ron, Ron had violated some principles of supportive communication and supportive listening. First of all, Ron had violated Descriptive and Problem-Oriented principles. For example, Ron expressed his thinking and opinion about what Mike did and stated Mike’s personalities: “I think you’re too chummy with some of your female personnel” or “I think you’re creating a substandard impression by not wearing a tie” and “Having things in
George Elton Mayo noted, supported and developed this Mary’s theory. He realized that the interest and attention of higher levels to their subordinates would put an incentive effect. He conducted an experiment called Hawthorne Effect which gave the result that workers have mental want to be a part of the working group, to be cared for
Basketball is a sport that relies a lot on the player’s footwork. You will realize that athletes in basketball normally make sharp cuts, jump around and move in all directions in a quick manner. The player must wear the right basketball shoes in order to do this. This will give the player a god opportunity to succeed in this game. The right pair of basketball shoes will provide the desired protection, traction and avoid injury while on the court. This is the reason why you should pick the right pair of basketball shoes. There are several things that you should consider when choosing the right basketball shoes. These include:
One of the most important is that this supervisor’s employees were completely denied the opportunity to learn and grow. This definitely breeds resentment among the employees, as the entire staff begins to feel that shortness in opportunity is preventing them from moving forward professionally (Walker, 2002). Furthermore, a lack of learning and developing leads to low self-esteem, motivation, and moral. It was very obvious that the entire team felt this way, as they were not trusted to take on these situations. This, in turn, negatively affected the entire company, as talent was not being properly developed.