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Gateway Credit Union Mission Statement

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INTRODUCTION
Gateway Credit Union (GCU) was established in 1955 as the Commonwealth Bank’s staff credit union, CBOA. In 1959 the ties with CBS were removed and Gateway became .B.O.A Credit Union Co-operative Ltd before evolving into Gateway Credit Union Ltd on 1 July 1998.
GCU’s Membership isn’t confined to a particular industry or community. GCU competes against all financial institutions including mutuals, “Big four” and the second tier banks for loan and deposit accounts. Still it has a loyal following amongst older CBA staff.
Being a member owned financial cooperative, GCU does not pay dividends and operates for the purpose of the financial well being of its members by providing financial services at a competitive rate to its members. Hence GCU has a “Societal Orientation” to help the people and the community.
The Vision, Mission and Values of GCU are1:
Vision
To provide excellent service and great value Mission
To supply high value, low cost financial services to our Members.
Values
Service : We are here to please our Members, without them nothing else matters
Excellence : We strive for continuous improvement in everything we do
Respect : We treat others fairly, consistently and with dignity
Integrity : We are fair and honest in all our interactions
Learning : We are committed to developing the skills and capabilities of staff
Teamwork : We trust, respect and support fellow employees and operate as a team
Fun : We will have some fun along the way and value a sense of

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