Introduction
In an organization, there are various factors that hinder the performance of the employees since most of these individuals come from different cultural backgrounds. Some employees have negative attitudes and this creates problems that make it difficult for them to work together. All this will influence the team and sales performance. Some of these problems come from ineffective communication among the employees, cultural differences and a lack of understanding of the values from Americans and Japanese alike and the way they perceive things. This paper presents a motivation plan that intends to address such issues and promote a cohesive work between these group of individuals. The result from the plan is to improve a
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The above values have gotten influenced by the cultures of these two groups of individuals from the two distinct cultures. The approach used by these two groups of people are different from one group to another. The employees in America adopt the approach of individualism towards their jobs and in most cases put self- interest ahead of that of the company. However, the Japanese are group-oriented individuals and have the interest of the companies ahead of their individual goals they want to achieve. With them, they do not wish to be given negative feedback while they are with other individuals or in the presence of a group but on one on one basis, they also do not like it when they get praised in the presence of the team members and thus prefer a recognition in private and at the instance it is public then it should be a public recognition and not that of an individual. This is due to the fear that a public recognition can result into a rift between the team members. Americans believe that their sales force value financial incentives as to enhance their performance while Japan believe that the financial incentive alone is not enough to motivate the employees. It is necessary to understand what will motivate these individuals and their values to establish a plan on how to motivate the Japanese and Americans employees. These factors can get incorporated to motivate the
According to researcher Lindner (1998), motivated employees are needed in our rapidly changing workplaces to aid in the survival of organizations. Not only is it important to meet the needs of the consumer, it is equally important that to make sure that associates are taken care of and remain motivated. For this reason, Gibson, Ivancevich, Donnelly and Konopaske (2012) “states much of management’s time is spent addressing the motivation of their employees” (p. 125). According to the Encyclopedia of Small Business (2007), employee motivation is the level of energy, commitment, and creativity employees bring to their jobs; the inner force that drives individuals to accomplish personal and organizational goals (Lindner, 1988). Despite its obvious importance, employee motivation can be an elusive quest for managers due to the multiplicity of incentives that can influence employees to do their best work. The reality is that every employee has different ways to become motivated and the knowledge of how to motivate them is key to organizational success. It is imperative that employers get to know the personal needs and wants of their employees in order to establish tactics in which to motivate each of them. Once achieved, “managers are in a better position to encourage and reward employees to behave in effective ways” (Gibson et al, 2012, p.
Use APA formatting for in-text citations and reference page. You are expected to paraphrase and not use direct quotes. Deductions will be taken when direct quotes are used and found to be unnecessary;
This following will outline my personal leadership practices and potential future leadership. To analyze my leadership qualities I will use the Seven Habits Profile and a leadership theory to determine my strengths, weaknesses, and areas of opportunity for improvement. In conclusion, I will determine the best recommendations for long-term improvement as well as SMART goals, or short-term courses of action, for leadership improvement.
Clearly defined goals as they relate to the organization can motivate employees through goal setting. Goals challenge to employees to make them want to explore new technology, ideas, and gain insight from a diverse workplace. Additionally, giving employees more responsibility will make them believe they have contributed with a sense of higher importance. Without motivation in the workplace, a business will suffer from the lack of efficiency from employees. Perhaps the most significant of increased employee motivation is that of increased productivity (staff@incentives.com, 2010). Therefore, it is important that employers give their employees an opportunity to work hard for their reward to obtain a high level of performance, which is an essential to the success of any business.
Involving employees will start the motivation process, but changing the bonuses system instead of giving a flat bonus for meeting end of year sales, will encourage them to exceed their projected goals. In addition, the bonuses should be distributed quarterly in order to keep the sales representatives motivated. Further, if a sales representative exceeds their sales numbers for a quarter they will receive an additional reward of their choice. This will start to create a culture where more than just the minimum is expected. The Pygmalion effect has shown that as more is expected of a person, they better they will perform. Creating a culture where more is expected, the better the performance.
In corporate Japan, employee’s motivation is evident in fighting in a winning team against competitors. The drive for
Every organization strives to become a high performing organization. The essential elements of effective organizations include a practical business structure, an excellent communication strategy, competent managers, and influential leaders. The elements of success are the same for all organizations; however, the process of incorporating the elements are different because every organization is unique.
If the company cannot use incentives then I would create a company wide policy in the Japan branch of NABMC to increase market share and begin a strong aggressive sales approach. I would also stray away from highlighting what an individual does but focus on how well the group is doing. Things such as a sales quota chart where it is visible to all employees to see will help get the sales force motivated. The main idea is not to focus individual accomplishments but create a scenario where the employees have strong feelings to see the company that they work for succeed, and in return the employees succeed as well; something along the lines of ?Pride for your company?.
Over the last several years, the issue of employee motivation inside the workplace has been increasingly brought to the forefront. The reason why is because, globalization has been having an effect on the ability of firms to compete (which is placing more pressure on them). To deal with these challenges, most organizations are relying on their employees. The results are that those employers who are able to use this resource will be able to make adjustments quickly. This is when the firm will be able to maintain their dominance in the marketplace.
Motivation in the workplace is one of the major concerns that managers face when trying to encourage their employees to work harder and do what is expected of them on a day-to-day basis. According to Organizational Behavior by John R. Schermerhorn, James G. Hunt and Richard N. Osborn the definition of motivation is "the individual forces that account for the direction, level, and persistence of a person's effort expended at work." They go on to say that "motivation is a key concern in firms across the globe." Through the years there have been several theories as to what motivates employees to do their best at work. In order to better understand these theories we will apply them to a fictitious organization that has the following
Keeping employees motivated in addition to creating incentives and/or additional ways for employees to receive more compensation will create better performance overall within an organization. Contrary if company B gives their employees incentives to perform, without any motivational tactics they probably will not have as many top performances as company A, in addition the company may only seek short term rewards verses have long term success. Lack of motivation for employees within an organization, can cause long term damage for the company’s success. Different things motivate everyone; therefore there should be a system in place to keep employees motivated for the long term success of the company. In the MBM textbook under the concept of incentives, compensation, and motivation, there are a couple of different views of how it should be applied within an organization. We will discuss The Social Role of Profit, Personal Profit and Losses, and the way Market-Based Management view how incentives, compensation, and motivation should be applied and the things that effectively drive employees’ actions while at work.
In today’s world the organization are made of teams to accomplish the organizational goals for that the certain task has been given to them but to complete those task the employees must be motivated to achieve the desired results from them, in contrast the management should make some methods from which the employees can be motivated and the end result is that the organization Goals or targets achieved. This essay will revolve around the motivation & three motivational theories and how the managers of the organization implement these theories by looking at the needs and expectations of the employees. Reference will be made throughout the essay to a case study of BEST BUY sales man (Michael V. Copeland, 2004).
Today, corporations are under extreme pressure to identify and apply strategies that will prove competent in improving employee efficiency. With the present ambiguity in the economy, tied with an emphasis on customer-satisfaction and long-term business relationships, there is renewed attention in the motivation of sales agents. Social science literature, specifically in sales management and organizational behavior has long acknowledged the critical significance of incentives and rewards as ways of motivating the sales force.
There are as many different methods of motivating employees today as there are companies operating in the global business environment. Still, some strategies are prevalent across all organizations striving to improve employee motivation. The best employee motivation efforts will focus on what the employees deem to be important. It may be that employees within the same department of the same organization will have different motivators. Many organizations today find that flexibility in job design and reward systems has resulted in employees ' increased longevity with the company, improved productivity, and better morale.
Many companies emphasize a culture of continuous improvement. While never being satisfied with the status quo can drive