Conflict management Introduction Conflict is defined as a disagreement that occurs between two or more parties that are involved in an activity which leads to perceived threats to their needs, concerns or interests. Conflict is a normal phenomenon in life and it provides numerous opportunities for growth and understanding of the experiences that shape life. Interpersonal conflict occurs between two or more people within one setting such as in an organization or work team ADDIN EN.CITE Barki2001294(Barki & Jon, 2001)29429417Barki, HenriJon, HartwickInterpersonal Conflict and Its Management in Information System DevelopmentMIS QuarterlyMIS Quarterly195-2282522001Management Information Systems Research Center, University of Minnesota02767783http://www.jstor.org/stable/3250929( HYPERLINK l "_ENREF_1" o "Barki, 2001 #294" Barki & Jon, 2001). Conflict management is defined as the use of certain skills and strategies in limiting the negative consequences of conflict in order to introduce the positive aspects of conflict at a level which is equal to or higher than where the conflict is actually taking place. Conflict management is aimed at enhancing learning or outcomes for a person or organization ADDIN EN.CITE Voydanoff2004298(Voydanoff, 2004)29829817Voydanoff, PatriciaThe Effects of Work Demands and Resources on Work-to-Family Conflict and FacilitationJournal of Marriage and FamilyJournal of Marriage and Family398-4126622004National Council on Family
Conflict is simply a disagreement or argument that can occur between two individual, groups of people in an organisation or between an employer and an employee.
Conflict is inescapable, having the ability to recognize, understand, and resolve conflicts are important in both personal and professional lives. Myatt (2012) states that conflict in the workplace is unavoidable; if left unresolved, workplace conflict may result in loss of productivity and the creation of barriers that can inhibit creativity, cooperation, and collaboration. It is vital to embrace conflict and address problems through effective conflict-resolution tactics because if not handled appropriately, conflict will escalate. “If not handled properly, conflict may significantly affect employee morale, increase turnover, and even result in litigation, ultimately affecting the overall well-being of
Conflict or interpersonal conflict is part of life and especially in workplace. It is normally appears when people are depressed, for example when people have different perception or when people are pushed hard because of their deadlines are too early. Conflict can happens in relationships and situations other than work.
Conflict is defined as “a struggle or contest between people with opposing needs, ideas, beliefs, values or goals” (Popovic and Hocenski, 2009, p. 15). As a manager or leader, you take on the responsibility as a problem solver. Thus, knowing how to resolve a conflict that respect each individual that is involved shows the ability to deal with conflict. Conflict management styles is being able to manage conflict in a functional manner (Satterlee, 2013). According to Satterlee (2013) the following are a few conflict management styles:
Have you ever been a part of a conflict? Perhaps the conflict existed in your home because you want your children to do chores, but your spouse disagrees, or perhaps you have had a conflict in the workplace where a co-worker, no matter what you said was always in disagreement with you. Whether at home or work, it is best to resolve conflict as both instances, the conflict could create an uneasy situation at home or in the workplace and could result in people being hurt, work not be accomplished or even a physical altercation. Therefore, it is recommended that instead of allowing conflict to remain, that instead the conflict is resolved For that reason I will describe a conflict within an organization or team which I am familiar with, identify and describe the source(s) and level of the conflict and supporting evidence, describe the steps taken to resolve the conflict, describe a minimum of three conflict outcomes that could reasonably occur as a result of the resolution and the support for my reasoning for each possible outcome. First I will begin with a basic description of conflict.
Conflict is a stubborn fact of organizational life. Regrettably, it is an inevitable when organizations incorporate individuals with such diverse scopes of life. As conflict is identified in organizational work teams, an analytical approach to conceptualizing conflict is the first step. Further development will then focus on the different sources of conflict and how it can compromise the common goal of the team if it is not handled correctly. Searching for ways in which to manage conflict and avoid conflicts in work teams will bring together the underlying focus of this paper.
Conflict is generally considered a typical part of human interactions and is not in itself essentially damaging. Rather, it is how conflict is managed that determines whether or not the outcomes are going to be constructive or damaging (Deutsch, 2006). Thus, conflict management, the method of managing a dispute and associated conflicts, is very important in producing satisfactory or disappointing outcomes. It is therefore vitally important to know your conflict management style, along with its inherent strengths and weaknesses, as a leader of a healthy organization, in order to deal with conflict in a positive manner.
Conflict results from real or perceived opposition to one’s values, actions, desires or general interests. Conflicts may occur internally or externally between individuals or groups; conflict within a team environment can cause frustration, and occasionally anger. However, conflict resolution can also often generate positive results for the team. Conflict management skills remain in demand; conflict may be managed successfully by reaching an agreement that satisfies the needs of both the individual(s) and the team as a whole
Conflict is an offensive obstruction of contrasts from two distinct parties on a perceive contradiction on the desires and concerns of others carrying out their goals. According to Cooper, Conflict develops when something is propelled into the space already occupied by something else that cannot readily accommodate this new presence (2003). The destructive potential experience of conflict exists as a major aspect of organization life which offer access for advancement, change and development. These conflict results are vital to theory conflict management method in achieving a conclusion. Management assumes a willingness to desist or disengage so that the energy produced by the conflict can be appropriately dissipated (Cooper, 2003).
What is conflict? Even something as basic as a universal definition for the word conflict seems to vary from source to source. A literature review focusing on conflict defined it as “the interaction of interdependent people who perceive incompatibility and the possibility of interference from others as a result of this incompatibility” (Brinkert 2010). Often times the disagreement results not from a concrete difference, but rather a difference in perception (Ellis & Abbott 2012). One of the most important factors effecting conflict management is the resolution style used. The most often used tool for classifying how conflict is managed is the Thomas-Kilmann Conflict Mode Instrument (Iglesias & Vallejo 2012).
Conflict is a "state of disharmony brought about by differences of impulses, desires, or tendencies" (Rayeski & Bryant, 1994). Although many people and organizations view conflict as an activity that is usually negative and should be avoided, conflict is a natural result of people working
As the name would suggest, conflict resolution involves the reduction, elimination, or termination of all forms and types of conflict. In practice, when people talk about conflict resolution they tend to use terms like negotiation, bargaining, mediation, or arbitration. In line with the recommendations in the "how to" section, businesses can benefit from appropriate types and levels of conflict. That is the aim of conflict management, and not the aim of conflict resolution. Conflict management does not necessarily imply conflict resolution. “Conflict management involves designing effective macro-level strategies to minimize the dysfunctions of conflict and enhancing the constructive functions of conflict in order to enhance learning and effectiveness in an organization” (Rahim, 2002, p. 208). Learning is essential for the longevity of any group. This is especially true for organizations; Organizational learning is essential for any company to remain in the market. Properly managed conflict increases learning through increasing the degree to which groups ask questions and challenge the status quo (Luthans, Rubach, & Marsnik, 1995).
Conflict is a situation where a potential development of one person or group has been blocked by another. I would think that the most widely used definition links a conflict situation to a disagreement or misunderstanding between two or more parties. One of the obstacles that teams encounter is trying to remain focused on jobs objectives, balancing the workloads, learning each other while adapting to the team. I was part of a team that had every element we thought that was need to succeed we planned and drill everyone know there job and did it well. Half way through the project we realized that even though we had all the elements to succeed we were still falling short of our goal. After rethinking our plan, we concluded that we were missing the right leadership and lacking in communication. I have found that you learn more about dealing with conflicts when you experience them first hand it teaches you life lessons on staying focused on your goal.
Conflict management is the practice of being able to identify and handle conflicts sensibly, fairly, reasonably and efficiently. It is important that there are people who understand conflicts and know how to resolve them because conflicts happen naturally in any business and workplace. Conflict
It is believed that all conflict is bad, it creates tension, destruction of working relationships and reduces productivity. Therefore, it should be eliminated by all means. This understanding is not correct. Some conflicts are unavoidable in all organizations, because it is associated with the struggle for existence and development of the organization.