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Interpersonal Communication: Rehearsal For Effective Communication

Satisfactory Essays

Thank you again for responding. Clearly there are some areas that we disagree upon and it might be a matter of memory recall or simply denial for the sake of self /professional preservation on your part, as you did offer to call Mr. Raymond from your conference room phone when my cell phone accidently dropped the call. And you and he exchanged contact information via email during the call during the intake meeting. Honesty, consistancy, and professionalism will definitely benefit all of us. At any rate my goal is be treated fairly , respectfully, and with proper honesty in this process. Don't blame me me for being unaware of your process as the circumstances that caused me to need these services are quite unfortunate and we're not my fault either. Don't defend Mr. Raymond as that wasn't your orginal stance when we spoke on the phone in prior weeks. I appreciate your effort to straighten this out, but putting the blame on me is only adding to my hurt and disappointment. I understand that you're not supposed to work for either party... …show more content…

Raymond regarding a settlement amount and you said I would have to contact myself as you had not received the proper form from him. He didn't follow the process and you didn't make note of his contact information as you said you would during conference call intake. Furthermore, in the last email chain, I included you and at the end of the email I specifically requested that you immediately stop including Mr. Raymond on any further communications regarding my case. You outright disregarded that request and included him and inappropriately defended him. As you stated, moving forward I agree that we should focus on the next steps and keep solid communication. Also, I would hope that the integrity of my claim has not been compromised or hindered. That would be extremely unfortunate and I don't want to feel like this whole situation has been turned on its head against me. Thank you

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