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Interpersonal Communication Model

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1. Overview of Interpersonal Communication
Interpersonal communication is a process of exchanging information from one party to another. In other words, it is a two-way transmission of messages by which people present their intentions, emotions and expectations in by writing, speaking, or other means (Holland & Anderson, 2012).

1.1 Model of interpersonal communication
Hartley (1925) highlighted the most important elements of interpersonal communication with a model (Figure 1) so to indicate what is happening throughout the process of interpersonal communication.

There are four key components—Social context, Social identity, Social perception and Coding.
 Social context, in simple wording, involves the physical and social environment.
 Social …show more content…

Before conversation, person A is told that person B is a troublemaker. A negative image is then stored in the mind of person A. Finally person A greet person B in a suspicious way and being aware. It highlighted that people behave and react what they expect towards other “labelled” people.

Coding
Coding can be further divided into two parts—Encoding and Decoding (Hargie, 2004: Black, 2014). The former is the process in which the sender decides what message will be sent and how it will be transmitted while the latter is the stage by which the receiver analyses and determine the sender’s intention.

Language is the usual and normal way to present an idea or feeling. However, language sometimes is a barrier in communication, especially an intercultural interpersonal communication. It is difficult for a Japanese and an American to communicate because of different mother languages, accents, and also a lack of equivalent words and grammar.

In addition, the same word has different meanings according to various conditions. Take “negative” as an example. People always interpret this term as bad. Nevertheless, in scientific tests, it refers to no sign or no symptoms. Patients may misunderstand the “negative” in these

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