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Interpersonal Assertiveness

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Paper One: Assertiveness
Distinguishing Between Assertive, Aggressive, and Passive Behavior
Daniel R. Ames, author of “In Search of the Right Touch: Interpersonal Assertiveness in Organizational Life” (2008) for Current Directions in Psychological Science, defines assertiveness as:
… a spectrum of interpersonal behavior that emerges when two or more parties’ interests or positions are in, or seem to be in, conflict – ranging from avoidance or passivity to accommodation and yielding to firm pursuit of personal objectives to aggression and combativeness. (p. 381)
Simply stated, assertion remains a wide-standing range of possible interactions during a moment of misalignment between a minimum of two individuals. Assertion is the avenue through …show more content…

Notwithstanding the benefits of consistency in leadership ethics, character, and reliability, assertion stands apart in that developing a suitably applied range, creates longer term organizational success. Leaders with masterful assertiveness skills create safe environments which allow: self-expression by all levels, confronting issues directly, honesty, and sensitivity (Robbins & Hunsaker, 2012, p. 26). “Assertiveness facilitates more effective interactions because it lessens defensiveness, domination, putting down other people, wishy-washiness, and similar dysfunctional behaviors,” (Robbins & Hunsaker, 2012, p. 26).
Scott Edinger, author of “The One Skill All Leaders Should Work On” (2012) for the Harvard Business Review highlights the benefit of balanced assertive leaders as a magnification tool for other strengths (para. 1). Looking beyond the goal of balance, Edinger (2012) argues that more challenges are created through a lack of assertion than too much (para. 2). Namely, individuals that are not inhibited to voice their opinions – right, wrong, or indifferent – are at a minimum understood; whereas silence creates a potential interpretation of alignment. Assertiveness for leaders creates a communication channel which fosters relationships, creates

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