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InsuraCorp Case Study

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InsuraCorp financial services companies existed as separate entities until, in 2005, its officers contemplated developing InsuraCorp into an enterprise system. The three primary business services at InsuraCorp, individual insurance, retirement services, and group insurance, had been operating autonomously. The idea was to cross-market across the three financial service divisions to create a company that could offer a synergistic financial product and services environment for their clients. When undertaking an enterprise project of this magnitude, InsuraCorp predicted there would be data governance issues. The predominant governance issues involved IT planning (strategy development), implementation (tactic), and the most critical, …show more content…

The enterprise data repository (EDR) project at InsuraCorp was developed to be the data warehouse for customer and product data for all InsuraCorp business units. There is a school of thought that data management responsibilities should fall to IT and to the business units themselves. The collaboration between the IT and business users together could produce higher quality data and administer data management more effectively. Everyone who receives or accesses information within an organization is responsible for data integrity so it only stands to reason all parties have a responsibility. Both the information system managers and the business managers, as data stewards, are duty-bound to monitor and control data accuracy. With data, it is as important to have accurate input so that the information that is shared will be useful to other users. Storing data in a holding tank will not solve a bad data problem. The University of Pennsylvania (Penn) developed data access standards to establish best practices and to define data user and supporting roles with in the Penn system. Their process for allowing, and disallowing data access falls to the data managers, also known as data stewards. Access needs to be applied for either in writing or electronically when possible. When granted, data access rules are presented to the requester. Penn has made securing and enforcing data access controls the

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